Sephora Assistant Store Manager

About Sephora

Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance. As part of the LVMH group, the brand combines experiential, client-focused retail with strong professional development programs and an emphasis on diversity, inclusivity and progressive retail innovation.

Role & Responsibilities

• Support day-to-day store operations alongside the Store Manager to deliver exceptional client experiences while achieving sales and profitability targets.
• Coach, motivate and develop store associates through real-time feedback, performance appraisals and tailored learning plans to drive individual and team growth.
• Lead recruiting, hiring and onboarding activities to build and retain a diverse, high-performing team aligned with brand standards.
• Drive sales performance by executing clienteling strategies, loyalty engagement and personalized service to deepen client relationships and increase retention.
• Ensure operational excellence by maintaining visual merchandising standards, a pristine store environment and compliance with company policies and loss-prevention procedures.
• Optimize staffing and inventory resources to respond to changing business priorities and peak trading periods.
• Resolve client concerns skillfully and promptly to uphold brand reputation and maximize client satisfaction.
• Manage administrative responsibilities for the store, including scheduling, payroll oversight and basic P&L awareness as delegated.

Qualifications

• Proven success in an assistant store manager or comparable retail leadership role within a high-volume, fast-paced environment.
• Demonstrated ability to recruit, coach and develop talent with measurable results in team performance.
• Strong interpersonal and communication skills with a track record of delivering constructive feedback and building trust across teams and clients.
• Client-centric mindset with experience driving personalized service and loyalty program engagement.
• Availability to work evenings, weekends and holidays as required by retail scheduling.
• Ability to perform physical requirements of the role, including lifting up to 50 pounds and prolonged standing; must be able to handle and apply beauty products to clients (with or without accommodation).

Skills

Experience

History of successful assistant store management in fast-paced, high-volume retail environments with demonstrated results in driving sales, developing teams and maintaining operational standards.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,700 to USD 84,000 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan eligible for 401(k) match; paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% merchandise discount, product gratis and LVMH flash sale access; mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client-first retail culture that prizes diversity, continuous learning and community impact. The workplace emphasizes development through hands-on coaching, clear career pathways and a collaborative team environment reflective of the brand’s experiential approach to beauty retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.