Sephora Assistant Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $60,100–73,600/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 29, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an Assistant Store Manager for its Briarwood Mall location in Ann Arbor, Michigan. This permanent, full-time leadership role combines operational oversight, team development, and client experience enhancement in a fast-paced, high-volume retail environment. The successful candidate will collaborate with the Store Manager to drive sales and profitability, recruit and mentor diverse talent, and maintain Sephora's standards of excellence across all store operations.
Role & Responsibilities
- Support Store Manager in daily operations and ensure exceptional client experiences while driving sales and profitability
- Lead, coach, inspire and empower retail associates to exceed performance goals and foster professional growth and accountability
- Recruit, hire, and onboard new team members, building diverse and inclusive teams aligned with Sephora values
- Deliver real-time coaching, actionable feedback, and mentorship to maximize associate potential and engagement
- Conduct performance appraisals and provide constructive feedback to support team member career development
- Consistently deliver outstanding client service, resolve concerns skillfully, and drive engagement through loyalty programs and personalized experiences
- Maintain visually inspiring, immaculate store environment and ensure compliance with all policies, procedures, and brand guidelines
- Optimize inventory and staffing resources, adapt quickly to shifting priorities, and capitalize on growth opportunities
Qualifications
- Demonstrated success in retail assistant manager role in fast-paced, high-volume environment
- Strong ability to recruit, inspire, and develop top talent while driving results
- Outstanding communication and interpersonal skills with proven track record of building trust across teams and clients
- Genuine commitment to coaching and employee development through mentorship and real-time feedback
- Deep experience creating personalized client experiences that build loyalty
- Ability to balance operational priorities with business growth objectives
Skills
Experience
Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.
Education
Not specified
Workplace
This position is based in Ann Arbor, Michigan, USA.
Compensation
The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.
Benefits
Health insurance (medical, dental, vision coverage; disability and life insurance fully covered by employer); 401(k) retirement plan with 4% company match; FSA and HSA programs; Student Debt Retirement plan (student loan payments qualify for 401k match); paid vacation time off; paid sick time off; protected leave; 30% employee discount on all merchandise and services; opportunities for complimentary products; flash sale discounts on LVMH brand products; free mental health coaching (Modern Health); free financial coaching resources (Financial Finesse); volunteer and donation matching program; tuition reimbursement; leadership development programs and training.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Store Manager», «Customer Experience Manager», «Store Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.