Sephora Assistant Site Functionality Manager

About Sephora

Sephora is a leading global beauty retailer and a key maison within the LVMH luxury goods conglomerate. The brand operates as a prestigious omnichannel destination where beauty enthusiasts discover innovation, personalization, and elevated client experiences across digital and physical touchpoints. Sephora is renowned for its commitment to inclusivity, diversity, and empowerment within the beauty industry.

Role & Responsibilities

• Support the execution of Site Functionality roadmap projects from strategic planning through launch and post-launch measurement
• Assist in feature prioritization, market research, revenue sizing, timeline management, and A/B testing initiatives
• Partner cross-functionally with Product Management, User Experience, Personalization, Engineering, and Analytics teams to define business needs and support digital feature development
• Coordinate meetings, document action items, and maintain detailed project tracking to ensure seamless digital project execution
• Collaborate with UX teams to ensure functionality and features are designed with the client experience at the forefront
• Support personalization and testing strategies by defining KPIs, gathering stakeholder input, and tracking feature performance
• Analyze digital performance metrics and reporting to identify trends, insights, and optimization opportunities
• Research industry trends, emerging technologies, AI capabilities, and competitive experiences to inform strategic recommendations
• Create presentations, business recaps, and leadership updates to communicate roadmap progress and feature impact
• Maintain organized documentation and recommend process improvements that increase operational efficiency
• Support vendor coordination and ad hoc projects tied to digital client experience initiatives
• Advocate for the Sephora client by balancing business goals, innovation opportunities, and user experience best practices

Qualifications

• 3+ years of experience in eCommerce, digital strategy, product management, client experience, consulting, or related fields
• Bachelor's degree or equivalent professional experience
• Passion for digital innovation, emerging technologies, and creating elevated client experiences
• Strong analytical mindset with the ability to interpret data, identify trends, and make actionable recommendations
• Experience working cross-functionally in a fast-paced environment with multiple stakeholders and competing priorities
• Excellent communication and presentation skills, with the ability to influence and build relationships across all levels
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple concurrent projects
• Ability to thrive in ambiguity while maintaining a sense of urgency and accountability
• Familiarity with A/B testing, personalization strategies, digital analytics platforms, and project management tools
• Strong problem-solving skills with a proactive, self-starter mentality

Skills

Experience

3+ years of professional experience in eCommerce, digital strategy, product management, client experience, consulting, or related fields. Experience within retail, beauty, consumer brands, or digital client experience environments is advantageous. Demonstrated success managing projects in fast-paced, cross-functional teams with competing priorities.

Education

Bachelor's degree or equivalent professional experience.

Workplace

Compensation

The base compensation for this position ranges from USD 75,000 to USD 99,800 per annum.

Benefits

Health insurance with medical, dental, and vision coverage; disability and life insurance fully covered; competitive 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan; paid vacation and sick leave; protected leave; tuition reimbursement and leadership development programs; 30% employee discount on merchandise and services; flash sale discounts on LVMH brand products; free mental health and financial coaching resources (Modern Health and Financial Finesse); volunteer and donation matching.

Culture

At Sephora, the philosophy centers on belonging to something beautiful—a place where employees feel individually valued and collectively empowered to drive innovation. The brand cultivates an inclusive, diverse workplace united by passion for transforming the beauty client experience through personalization and digital excellence. Teams are supported by colleagues equally invested in emerging technologies and elevating customer-centric capabilities in a dynamic, forward-thinking environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.