Sephora Assistant Retail Manager

About Sephora

Sephora is a global beauty retailer renowned for its curated assortment of cosmetics, skincare, fragrance and tools. Operating many high-traffic stores alongside a leading digital platform, the brand emphasizes client experience, talent development and inclusive beauty. Sephora is part of the LVMH group and combines retail innovation with strong brand partnerships across the beauty category.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to deliver exceptional client experiences while meeting sales and profitability targets.
• Coach, mentor and develop store associates through real-time feedback, formal performance appraisals and tailored learning plans.
• Recruit, onboard and retain diverse talent that embodies Sephora’s service standards and brand values.
• Drive client engagement and loyalty through personalized service, product recommendations and active promotion of loyalty programs.
• Maintain operational excellence by enforcing loss-prevention, compliance and visual merchandising standards to ensure an immaculate, on-brand environment.
• Optimize inventory and staffing resources to respond to demand fluctuations and maximize sales opportunities.
• Resolve client concerns with professionalism and expediency to protect the brand experience and preserve client relationships.
• Contribute to store-level planning and execution of marketing, promotional and merchandising initiatives.

Qualifications

• Proven experience as an assistant store manager or equivalent retail leadership role in a fast-paced, high-volume environment.
• Demonstrated ability to recruit, coach and develop sales teams to achieve performance objectives.
• Strong commercial acumen with a track record of driving sales, conversion and client retention.
• Excellent verbal communication and interpersonal skills; adept at delivering constructive feedback and building trust across teams.
• Availability to work evenings, weekends and holidays as required by retail operations.
• Ability to perform physical duties of the role, including lifting up to 50 pounds and applying product to clients when necessary.

Skills

Experience

Demonstrated success in assistant store management within fast-paced retail environments, consistently driving sales performance, developing teams, and maintaining high standards of client service.

Education

High school diploma or equivalent required; post-secondary coursework or certification in business, retail management or cosmetology preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (401k match eligible); paid vacation, sick leave and protected leave; training and tuition reimbursement; 30% merchandise discount, product gratis and LVMH flash sale access; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora fosters an inclusive, fast-paced retail culture that values diversity, continuous learning and talent development. The brand emphasizes empowering employees to build careers through coaching, structured growth paths and a client-first ethos.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.