Sephora Asset Protection Team Lead

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Location
OttawaOntarioCanada
Employment
Full-Time
Seniority
Supervisor
Compensation
$30–35/hour
Department
Retail & Boutique Operations
Industry
Selective Retailing & Department Stores
Posted
Aug 17, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Asset Protection Team Lead in Ottawa: Lead loss prevention operations across multiple stores. CAD $30–$35/hr, full-time.

Role & Responsibilities

  • Oversee loss prevention programs across assigned stores and conduct exception report reviews to detect internal activity
  • Train and develop Asset Protection Agents while conducting onboarding and OPEX evaluations
  • Investigate internal theft allegations, prepare witness documentation, and conduct interviews as required
  • Prepare weekly market and agent recaps for the District Loss Prevention Manager
  • Organize and execute quarterly shoplifting prevention initiatives and loss prevention blitzes
  • Conduct store tours with leadership teams, document findings, and present results to district and cluster stakeholders
  • Review and approve Agent schedules within assigned district and assist high-shrink locations with inventory preparation
  • Attend and present at district meetings and cluster training sessions in the absence of the DLPM
  • Maintain compliance with Sephora Loss Prevention standards and provincial licensing requirements

Qualifications

  • Minimum of 2 years of Loss Prevention experience in a retail environment
  • High School diploma or equivalent
  • Strong written and verbal communication skills
  • Strong interpersonal and relationship-building abilities
  • Intermediate computer skills
  • Valid provincial or local licensing as required for asset protection role
  • Ability to work nights, weekends, and holidays with occasional overnight travel
  • Ability to stand and walk sales floor for an 8-hour shift
  • Comfortable working in a fragrance-filled environment

Skills

Loss Prevention Program Management Internal Investigations Retail Asset Protection Shrink Analysis and Reporting Agent Training and Development Store Compliance Audits Inventory Management Microsoft Office Suite

Experience

Minimum 2 years of hands-on loss prevention experience in a retail environment, with demonstrated ability to identify and mitigate internal and external theft risks. Experience leading or mentoring retail teams is preferred.

Education

High School diploma or equivalent qualification.

Workplace

This position is based in Ottawa, Ontario, Canada.

Compensation

The base compensation for this position ranges from CAD 30 to CAD 35 per hour.

Benefits

Performance bonuses, competitive benefits package, and robust learning and development programs.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loss Prevention Team Lead», «Asset Protection Supervisor», «Retail Security Lead», «Store Protection Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.