Sephora Asset Protection Supervisor

About Sephora

Sephora is a global beauty retailer renowned for its wide assortment of prestige cosmetics, skincare, fragrance and wellness brands. As part of the LVMH family of maisons, Sephora combines a retail-first culture with extensive investment in talent development, diversity and customer experience, offering structured career paths across store leadership and corporate functions.

Role & Responsibilities

• Lead, coach and develop Asset Protection Partners across the Times Square store; recruit and provide day‑to‑day supervision to ensure alignment with store objectives.
• Design and implement asset protection plans targeting shrink reduction in high‑risk departments; analyze performance metrics and refine tactics accordingly.
• Direct store safety programs and deliver deterrence and response training to AP and store teams; serve as primary incident responder and escalation point.
• Conduct and oversee investigations into discrepancies, fraud and misconduct; ensure compliance with AP protocols and partner with district leadership and law enforcement when appropriate.
• Maintain and enforce proper operation of AP systems including CCTV, alarms and locks; ensure accurate use of POS and inventory controls for loss prevention.
• Build and sustain partnerships with retailers, property management, industry groups and local law enforcement to protect people and merchandise.
• Model and promote Sephora’s inclusive leadership standards and values in all AP activities.

Qualifications

• Minimum three years of progressive experience in asset protection, loss prevention, or retail security — multi‑location experience preferred.
• Demonstrated leadership experience with the ability to recruit, coach and drive cross‑functional results with store management.
• Proven investigative skills, including interview techniques; Wicklander‑Zulawski or equivalent training preferred.
• Working knowledge of retail criminal and civil law, and the ethical use of discretion and judgment under pressure.
• Consistent application of policies and procedures with strong organizational skills and attention to detail.
• Ability to collaborate with external partners including law enforcement and property management.

Skills

Experience

At least 3+ years in asset protection or loss prevention, ideally with prior multi‑location responsibility and demonstrated supervisory experience leading AP or security teams.

Education

High school diploma or GED required; associate degree or certifications in criminal justice, security management or related fields preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,000 to USD 83,250 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA/HSA; Student Debt Retirement plan (401k match eligible); paid time off (vacation, sick, protected leave); tuition reimbursement and leadership development; 30% employee discount, product gratis and LVMH flash sale access; Modern Health and Financial Finesse support; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, consumer‑centric culture that emphasizes diversity, empowerment and career development. Store leaders are expected to build supportive teams, deliver excellent client experiences and develop talent through structured training and mobility opportunities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.