Sephora Asset Protection Supervisor

About Sephora

Sephora is a leading global beauty retailer and is part of the LVMH Moët Hennessy Louis Vuitton group. The company is known for an innovative retail experience, a broad portfolio of beauty brands, and a strong emphasis on talent development, inclusivity, and employee engagement across retail and distribution operations.

Role & Responsibilities

• Lead and supervise a team of Asset Protection (AP) investigators, including hiring, onboarding, training and ongoing development.
• Drive shrink-reduction strategies through investigations, enhanced physical security controls, audits and staff training.
• Identify, investigate and resolve internal and external theft, fraud and other loss incidents; conduct investigative interviews in accordance with company policy and legal requirements.
• Oversee and coordinate third‑party contracted security personnel and manage indirect supervision of contracted guards.
• Maintain and monitor physical security systems, including CCTV, alarm systems, card access and key/core controls.
• Participate in inventory processes and execute shrink-reduction plans; perform checklists and audits and report findings to leadership.
• Respond to alarm calls and facility emergencies; represent the company in matters related to criminal or civil cases when applicable.
• Manage special projects and other duties assigned by leadership to support distribution center operations.

Qualifications

• Minimum of 3 years of loss prevention or asset protection experience; experience in a distribution center environment strongly preferred.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Proven leadership and supervisory experience with the ability to develop cross-functional relationships with Operations, HR and LLPI teams.
• Experience with CCTV, alarm and card access systems preferred.
• Wicklander‑Zulawski or Reid certification preferred.
• Ability to stand and walk production floors for extended periods and lift up to 50 lbs.
• Availability for weekend shifts, flexible schedule and to respond to alarm calls and facility emergencies.

Skills

Experience

At least 3 years of hands-on loss prevention/asset protection experience, preferably within a distribution center or large warehouse environment, with prior supervisory responsibility and exposure to security systems and investigations.

Education

High school diploma or equivalent required; Bachelor’s degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,140 to USD 83,980 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); paid time off, sick leave and protected leave; tuition reimbursement and development programs; mentorship; 30% employee merchandise discount, gratis/product opportunities and flash sale discounts on LVMH brands; 24/7 mental health and financial coaching via Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, mentorship‑driven workplace focused on diversity, learning and career progression. Employees operate in a fast‑paced retail and distribution environment where collaboration across functions is emphasized and individual contribution has a direct impact on customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.