Sephora Asset Protection Partner

About Sephora

Sephora is a leading global prestige beauty retailer known for an extensive portfolio of cosmetics, fragrance and skincare brands and an experiential in-store environment. As part of the LVMH group, Sephora combines luxury retail standards with a fast-paced, innovation-driven culture that prioritizes customer experience, training and career development.

Role & Responsibilities

• Protect store assets through proactive surveillance on the sales floor and monitoring of the CCTV system to identify, deter and apprehend external theft.
• Adhere to provincial laws and Sephora policies on apprehensions, search and seizure, preservation of evidence and testimony when required.
• Prepare detailed incident reports for thefts, recoveries, accident investigations and audit findings.
• Develop and maintain collaborative relationships with store leadership, District Loss Prevention Manager, local law enforcement, mall security and neighbouring retailers.
• Deliver new-hire and ongoing loss-prevention training to store teams and provide in-the-moment coaching on shrinkage prevention techniques.
• Conduct store self-audits, checklists and safety inspections; communicate findings and support inventory preparation.
• Partner with store leadership and DLPM to design and implement shrinkage-prevention plans.
• Meet scheduled shift requirements and be available to work flexible hours, including evenings, weekends, holidays and across multiple locations within the market.

Qualifications

• Minimum 1 year of asset protection/loss prevention experience in a retail environment; 3 years preferred.
• Satisfy and maintain any provincial or local licensing requirements for asset protection.
• High school diploma or equivalent.
• Strong written and verbal communication, interviewing and interpersonal skills; ability to remain composed and provide effective coaching.
• Availability for flexible scheduling and assignment across multiple store locations.
• Physical ability to lift and carry up to 50 pounds and perform stocking-related movements.

Skills

Experience

1–3 years of retail asset protection or loss prevention experience, including conducting surveillance, investigations, inventory audits and working with law enforcement; experience testifying in court is an asset.

Education

High school diploma or equivalent.

Workplace

Compensation

The base compensation for this position ranges from CAD 25 to CAD 30 per hour.

Benefits

Performance-based bonus opportunities; competitive benefits program; learning and development initiatives.

Culture

Sephora fosters an energetic, client-focused retail culture that emphasizes product knowledge, inclusivity and continuous learning. As part of LVMH's portfolio, the brand offers a professional environment where frontline employees are encouraged to develop specialised skills and progress within the beauty retail sector.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.