Sephora Asset Protection Partner

Overview

Sephora is a global prestige beauty retailer and a member of the LVMH Group, renowned for its curated mix of international and indie brands, experiential retail environments and strong emphasis on training and client service. As an employer Sephora is recognized for fast-paced, customer-focused stores, investment in learning and development and a commitment to diversity and inclusion across its retail networks.

Role & Responsibilities

• Conduct routine surveillance on the sales floor and monitor the CCTV system to detect, deter and document external theft and suspicious activity.
• Apprehend or deter individuals in accordance with applicable law and Sephora policies; preserve evidence and prepare detailed incident, recovery and audit reports.
• Collaborate with store leadership, District Loss Prevention Manager, local law enforcement, mall security and neighbouring retailers to manage investigations and reduce shrinkage.
• Deliver new-hire and ongoing loss-prevention training and provide in‑the‑moment coaching to store teams on prevention techniques and operational controls.
• Perform store self‑audits, safety inspections and support inventory preparation and shrinkage‑prevention plans; communicate findings and corrective actions to leadership.
• Serve as company representative in legal proceedings when required, including testimony in criminal or civil cases.

Qualifications

• Minimum 1 year of asset protection/loss prevention experience in a retail environment (1–3 years preferred).
• Must satisfy and maintain all provincial or local licensing requirements for asset protection/security.
• Strong written and verbal communication, interviewing, listening and interpersonal skills; ability to coach colleagues calmly and effectively in the moment.
• High school diploma or equivalent.
• Availability to work flexible hours including evenings, weekends and holidays and to cover multiple locations within the market.
• Ability to meet the store’s required weekly hours (Full‑time: 30–40 hrs/week).
• Ability to lift and carry up to 50 pounds and work in a fragrance‑filled environment.

Skills

Experience

1–3 years of asset protection or loss prevention experience in a retail environment, including surveillance, incident reporting and collaboration with law enforcement.

Education

High school diploma or equivalent.

Workplace

Compensation

The base compensation for this position ranges from CAD 20.35 to CAD 25.45 per hour.

Benefits

Performance‑based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Culture

Sephora cultivates an energetic, client‑centric retail culture that prizes product knowledge, service excellence and continuous learning. Working for Sephora offers exposure to a high-volume, trend-driven environment with structured training and career mobility within the LVMH group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.