Sephora Asset Protection Partner
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Sephora in Pleasanton, CA is hiring an Asset Protection Partner — full-time, $25.00–$29.50/hr to protect assets and ensure store safety.
Overview
Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance. As part of the LVMH group, Sephora operates fast-paced retail locations that combine a strong customer-focus with brand-led merchandising and extensive employee training programs. The company emphasizes diversity, innovation and a culture of retail excellence across its store network.
Role & Responsibilities
- Maintain a visible store presence (75–80% of shift on the selling floor) to deter theft and support client experience.
- Monitor CCTV and use reporting tools to identify, investigate and document loss incidents.
- Partner with store leadership and the District Asset Protection Manager to design and implement shrink-reduction and safety initiatives.
- Lead or participate in asset-protection meetings and training to reinforce procedures and awareness.
- Respond to incidents, de-escalate conflicts professionally, prioritize safety and preserve the client experience.
- Execute audits, produce asset-protection reports and ensure compliance with company policies and licensing requirements.
- Support multiple store locations as needed and represent the company in legal proceedings, including providing testimony when required.
Qualifications
- 1–2 years' experience in retail operations, sales, hospitality, asset protection or loss prevention.
- Demonstrated ability to de-escalate conflict and manage incidents calmly and professionally.
- Strong observational skills, attention to detail and competency with CCTV and reporting tools.
- Ability to collaborate effectively with store leadership and cross-functional teams.
- Availability for flexible scheduling, including nights, weekends and holidays; reliable attendance.
- Physically able to lift and carry up to 50 lbs and perform duties on the sales floor for extended periods.
Skills
Experience
1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention; experience with CCTV monitoring and incident investigation preferred.
Education
High school diploma or equivalent preferred; vocational training or certifications in loss prevention/security are advantageous.
Workplace
This position is based in Pleasanton, California, USA, within easy reach of San Francisco. The broader California area accounts for 377 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.241 open positions, with 66 posted this week.
Compensation
The base compensation for this position ranges from USD 25 to USD 29.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates an inclusive, client-centric retail culture that values diversity, continuous learning and team collaboration. Employees work in a fast-paced environment where service excellence and safety are prioritized alongside creativity and professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.