- Location
- Surrey British Columbia Canada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 23, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Asset Protection Associate protects Sephora store assets, conducts loss-prevention surveillance and investigations, maintains operational controls, and supports inventory and shrinkage-prevention plans. This is a permanent, full-time role requiring 30–40 hours per week, with duties across multiple locations within a market; compensation is CAD 25–30 per hour, with eligibility for performance-based bonuses.
Role & Responsibilities
- Protect store assets against theft and work with the Leadership team to maintain operational controls that reduce shortage.
- Provide friendly, professional and knowledgeable service to clients as needed.
- Conduct sales-floor surveillance and use the CCTV system to identify, observe, apprehend or deter individuals committing external theft.
- Follow applicable laws and Sephora policies concerning apprehensions, searches and seizures, and evidence preservation.
- Prepare reports on theft incidents, merchandise recoveries, accident investigations and audits.
- Maintain professional relationships with internal partners, local law enforcement agencies, mall security and other retailers.
- Testify on the company’s behalf in criminal or civil court cases when summoned.
- Provide new-hire and ongoing employee training to maintain store loss-prevention awareness.
- Conduct store self-audits, checklist reviews and safety inspections.
- Communicate findings to the store Leadership team and District Loss Prevention Manager.
- Assist the store Leadership team with inventory preparation and processes.
- Partner with stores and the District Loss Prevention Manager to develop and execute shrinkage-prevention plans.
- Meet the required minimum number of weekly shifts or hours: 30–40 hours per week for full-time roles; 16–20 hours per week for part-time roles.
- Work at multiple locations within a market.
- Work in a fragrance-filled environment; lift and carry up to 50 pounds; bend and stretch to stock shelves.
Qualifications
- At least 1 year of asset protection or loss-prevention experience in a retail environment.
- Satisfy and maintain all licensing requirements applicable in the province or local jurisdiction.
- Strong written, verbal, interviewing, listening and interpersonal communication skills.
- Ability to remain composed and provide effective, in-the-moment coaching on loss-prevention techniques.
- Proficiency in Windows, Word and Excel is desirable.
- High school graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends and holidays.
Skills
Experience
At least 1 year of asset protection or loss-prevention experience in a retail environment.
Education
High school graduate or equivalent.
Workplace
This position is based in Surrey, British Columbia, Canada, within easy reach of Vancouver.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 25 to CAD 30 per hour.
Benefits
Eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loss Prevention Associate», «Retail Security Associate», «Asset Protection Specialist», «Loss Prevention Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.