Sephora Asset Protection Associate

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

The Asset Protection Associate safeguards Sephora’s assets, supports a safe and inclusive store environment, and works with store leaders and the District Asset Protection Manager on safety and shrink initiatives. The role is permanent and full-time, with a 30–40-hour weekly schedule; it includes floor presence, incident response, investigations, audits, reporting, and support for multiple locations as needed.

Role & Responsibilities

• Safeguard Sephora’s assets and support a safe, inclusive environment for clients and employees.
• Help implement safety and shrink strategies with store leaders and the District Asset Protection Manager.
• Maintain a strong store presence, spending 75–80% of working time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with managers to align shrink-reduction and safety initiatives.
• Use CCTV and reporting tools to identify and investigate losses.
• De-escalate incidents professionally, prioritizing safety and the client experience.
• Conduct audits and prepare reports on asset protection efforts.
• Follow asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora and testify in court on the company’s behalf if required.
• Lead or participate in meetings and training to increase asset protection and reinforce safety protocols.

Qualifications

• 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfort using CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50 lb.
• Meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
• Available during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.

Skills

Experience

1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.

Workplace

Compensation

The base compensation for this position ranges from USD 21 to USD 24.75 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits, based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.