- Location
- Trois-Rivières Quebec Canada
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 3, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Acting Team Leader at Sephora leads and develops the team, elevates the customer experience, and supports sales and store operations in Trois-Rivières. This is a permanent, full-time role, with flexible scheduling that includes peak periods, evenings, weekends, and holidays.
Role & Responsibilities
- Lead and empower team members to deliver exceptional customer service and achieve sales goals.
- Contribute to overall store success by building strong customer engagement, demonstrating in-depth product knowledge, and making personalized recommendations.
- Support team development through ongoing feedback and coaching to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Help foster an open, inclusive culture where everyone feels empowered.
- Be punctual and available during peak retail periods, including evenings, weekends, and holidays.
Qualifications
- At least two years of leadership experience in a retail, hospitality, or service environment.
- Demonstrated ability to coach and inspire teams to achieve goals.
- Strong sales and customer service skills.
- Comfort working in a dynamic, fast-paced environment.
- Physically able to lift and move loads of up to 22.7 kg.
Skills
Experience
At least 2 years of leadership experience in retail, hospitality, or services; the profile also states a 3-year minimum.
Workplace
This position is based in Trois-Rivières, Quebec, Canada.
Benefits
Performance bonuses, a competitive benefits program, and training and development initiatives designed to support and recognize employees.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Acting Retail Supervisor», «Interim Sales Team Supervisor», «Beauty Retail Team Supervisor», «Acting Store Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.