Saks OFF 5TH Asset Protection Investigator

About Saks OFF 5TH

Saks OFF 5TH is an off‑price luxury fashion retailer offering a curated assortment of designer brands at reduced prices through its stores and ecommerce channels. Operating as part of the broader Saks Global portfolio, the business emphasizes a digital‑first operating model, a high standard of customer service and a culture that prizes creativity and individual style.

Role & Responsibilities

• Monitor the workplace through patrols, cameras, or other surveillance methods to identify safety and access issues.
• Collect, process, and maintain evidence gathered during investigations.
• Participate in preparing written reports and conduct security audits as needed.
• Model and deliver the Saks OFF 5TH customer experience, building awareness and inspiring others.
• Contribute to store-wide communication on Asset Protection best practices, training, new-hire orientation, and safety and shortage meetings.
• Contribute to developing, implementing, and executing local shortage strategies and audits in accordance with company standards.
• Maintain physical security standards and initiate timely adjustments.
• Facilitate the selling process while consistently following policies and procedures that safeguard customers, associates, and company assets.
• Detect and detain shoplifters and complete related documentation by applying the five stages of arrest.
• Compile reports using audit data, present Asset Protection improvement opportunities to senior leadership, and help achieve store-wide shortage results below provision and company standards.
• Meet investigative performance targets by identifying and addressing internal and external theft exposures; complete accident investigations and general liability claims reports.
• Address high-shortage departments directly and conduct Asset Protection operational audits and internal self-audits in sensitive areas.
• Respond to after-hours alarm calls and emergency situations.
• Complete tasks and special projects assigned by store leadership.

Qualifications

• High school diploma or equivalent.
• Satisfy and maintain all licensing requirements imposed by the relevant state or local jurisdiction.
• Hold a valid security license specific to the region or market, as required by local government regulations.
• Speak about Asset Protection practices, developments, and trends during team and leadership meetings.
• Awareness of retail procedures and the criminal and civil proceedings process is an asset.
• Flexibility to work evenings, weekends, and public holidays.

Skills

Education

High school diploma or equivalent.

Benefits

Eligible employees receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; and an employee discount. Eligible full-time employees receive a comprehensive benefits package.

Culture

Saks OFF 5TH fosters a customer‑centric, digitally enabled retail culture that values individuality and creativity. As part of the Saks Global portfolio, it combines the standards of luxury retail with an entrepreneurial, results‑driven environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.