Bergdorf Goodman Sous Chef

About Bergdorf Goodman

Bergdorf Goodman is an iconic luxury retailer known for an exceptional, curated assortment and white‑glove customer service. Part of the Saks Global portfolio, the brand operates within a multi‑channel luxury ecosystem and maintains elevated standards in-store and in its food & beverage operations, delivering highly curated experiences to a discerning clientele.

Role & Responsibilities

• Monitor and document daily food inventories to minimize waste and maintain proper food costs
• Maintain comprehensive knowledge of all kitchen roles and positions to provide flexible coverage as needed
• Enforce and uphold all Health and Sanitation standards in compliance with Neiman Marcus, local and federal Health Department requirements, and third-party sanitation auditors
• Inspect Cook stations daily to verify preparation readiness for service
• Oversee maintenance and cleanliness standards across all dining rooms and kitchen spaces
• Direct adherence to Health and Safety protocols within the kitchen and dining environments
• Drive restaurant achievement of 90% or higher seasonal shop reports and sanitation evaluation scores
• Maintain accurate daily recipe documentation detailing specials, soups, and menu items
• Coordinate with front-of-house staff to execute orders and accommodate guest requests
• Create and execute daily specials and soups by directing designated kitchen stations
• Monitor, organize, and expedite all plated dishes before service
• Maintain current and accurate POS reporting documentation whilst tracking restaurant performance against financial targets
• Manage inventory quantities, batch invoicing, and month-end forecasting
• Collaborate with supervisor on food and supply ordering in accordance with Corporate Purchasing Contracts
• Support catering requirements for special events in coordination with management
• Plan, execute, and promote special restaurant events and promotions
• Enforce all Neiman Marcus policies and procedures with direct reports
• Coach and counsel direct report staff members on performance and development
• Oversee restaurant associates in the completion of daily tasks and service standards
• Provide constructive feedback, conflict resolution, and disciplinary action when necessary
• Coordinate with Human Resources Manager on associate-related matters including training, payroll, and benefits
• Communicate daily with restaurant management regarding scheduling, profit and loss performance, upcoming events, and employee concerns
• Maintain effective daily communication with all culinary team members and dishwashing crew
• Partner collaboratively with the Executive Chef on strategic culinary initiatives
• Present relevant updates during weekly department manager meetings
• Relay pertinent restaurant news and updates to other department managers and kitchen staff

Qualifications

• 4–6 years of relevant culinary experience in a fine dining or upscale hospitality environment
• Proven track record of achieving and exceeding business and operational targets
• Demonstrated history of leading, motivating, and coaching teams to accomplish objectives
• Knowledge of order of service and proper placement of table settings, china, glassware, and flatware
• Thorough understanding of food and beverage service standards
• Exceptional customer service and problem-solving capabilities
• Strong interpersonal and leadership skills with ability to counsel, coach, resolve conflict, and negotiate across all organizational levels

Skills

Experience

4–6 years of progressive culinary experience in fine dining, upscale hotel, or luxury restaurant environments, with demonstrated success in kitchen operations, team leadership, and inventory management.

Education

4-year degree preferred; culinary arts certification or equivalent professional training in hospitality operations is advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 23.35 to USD 29.19 per hour.

Benefits

Comprehensive benefits package for all eligible full-time employees including medical, dental, and vision insurance; 401(k) retirement plan; basic life insurance; supplemental life insurance; disability insurance; voluntary critical illness, hospital and accident insurance options; generous employee discount; and career advancement opportunities across the largest multi-brand luxury retail enterprise.

Culture

The workplace emphasizes impeccable service, attention to detail and collaboration across culinary and retail teams. Employees operate in a fast‑paced, guest‑centric environment where professional conduct and adherence to luxury standards are expected.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.