Saks Global Service Concierge
- Location
- Newport BeachCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Jun 17, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Service Concierge in Newport Beach, CA — luxury hospitality guest services role.
Role & Responsibilities
- Provide exceptional concierge services to guests and clients
- Coordinate reservations, bookings, and special requests
- Manage guest communications and ensure timely service delivery
- Maintain detailed records of client preferences and service history
- Collaborate with internal departments to fulfill client needs
Qualifications
- Hospitality or luxury service experience
- Excellent communication and interpersonal skills
- Attention to detail and organizational ability
- Professional demeanor and appearance
- Customer service excellence
Skills
Experience
Minimum 2–3 years of concierge, hospitality, or luxury guest services experience.
Education
High school diploma or equivalent; hospitality certification preferred.
Workplace
This position is based in Newport Beach, California, USA, within easy reach of Los Angeles.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Concierge Associate», «Guest Services Concierge», «Luxury Services Advisor», «Concierge Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.