Saks Global Senior Analyst, Quality Assurance – POS
- Employment
- Full-Time
- Seniority
- Senior
- Department
- IT & Technology Systems
- Posted
- Sep 22, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Senior QA Analyst – POS at Saks Global, India. Lead retail systems testing, mentor QA teams, and drive quality across omnichannel store technology.
Role & Responsibilities
- Lead end-to-end functional, integration, and regression testing across various POS machines, payment terminals, and store systems
- Mentor junior QA team members, provide technical guidance, and systematically review test plans, test cases, and execution logs
- Take proactive leadership in defining test strategies, identifying project risks, and driving defect resolution with developers and vendors
- Map complex business requirements and store workflows to comprehensive test cases, scenarios, and execution matrices
- Validate API integrations, database updates, log files, and message queues supporting front-end POS transactions
- Participate in daily stand-ups, create test execution status reports for leadership, and maintain clear visibility into release readiness and quality metrics
- Continuously evaluate and refine testing workflows, tools, and practices to identify opportunities for process improvement and optimize QA efficiency
Qualifications
- 5+ years of professional quality assurance experience, preferably in POS testing environments
- Demonstrated experience testing physical POS terminals, payment peripherals (card readers, receipt printers, barcode scanners), and integrated payment gateways
- Strong technical leadership skills with proven ability to take ownership of projects and guide team members with minimal direction
- Deep understanding of retail store operations, omnichannel retail workflows (BOPIS, store returns, inventory sync), and POS ecosystem architecture
- Proficiency with API testing tools (Postman, REST/SOAP) and SQL queries for backend data validation
- Experience with QA management and defect tracking tools such as Jira, Confluence, TestRail, or Zephyr
Skills
Experience
The candidate must possess a minimum of 5 years of professional quality assurance experience, with substantial background in POS testing or retail systems environments. Demonstrated experience testing physical POS terminals, payment peripherals, and integrated payment gateways is required. Proven leadership capability in owning projects, solving complex technical problems, and mentoring junior analysts is essential. Strong background in validating retail workflows including BOPIS, store returns, and inventory synchronization is expected.
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent professional certification or demonstrated expertise in QA management and retail technology systems may be considered in lieu of formal degree requirements.
Workplace
The role is situated in India, India.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior QA Engineer, Retail Systems», «QA Lead – Point of Sale», «Senior Test Analyst, Retail Technology», «POS Quality Assurance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.