Saks Global Sales Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 15, 2026
About Saks Global
An international luxury house operating a network of flagship boutiques and wholesale partners across major global markets. The employer is known for craftsmanship, elevated client service and a culture that balances commercial rigour with strong aesthetic and brand standards. The role sits within a global retail organisation that liaises closely with regional leadership and central functions.
Sales Manager at an international luxury house in London — lead boutique sales, teams and clienteling for a flagship store.
Role & Responsibilities
- Drive store sales and achieve monthly and quarterly revenue, conversion and average-transaction-value targets.
- Lead, coach and develop the boutique team to deliver exemplary, personalised client experiences and long-term client retention.
- Own daily operations including visual merchandising standards, inventory control, stock replenishment and loss-prevention procedures.
- Manage CRM activities and clienteling strategies to maximise repeat business and lifetime client value.
- Recruit, schedule and manage performance; conduct regular briefings, appraisals and training aligned with brand standards.
- Prepare and submit regular commercial and operational reports to regional management; analyse KPIs and implement corrective actions.
- Coordinate with central merchandising, marketing and logistics teams to execute product launches, events and local promotions.
Qualifications
- Proven management experience in luxury retail or premium boutique environments.
- Demonstrable commercial acumen with a track record of meeting sales targets and driving profitable performance.
- Strong leadership and people-development skills, with experience recruiting and coaching high-performing teams.
- Excellent client-facing skills and a deep understanding of luxury client expectations and clienteling techniques.
- Fluent written and verbal communication skills appropriate for a customer-facing management role.
Skills
Experience
Typically requires 3–5 years of retail experience with at least 2 years in a supervisory or managerial role within luxury, fashion or premium retail environments.
Education
High school diploma required; bachelor's degree in business, retail management, fashion or a related discipline preferred.
Workplace
The successful candidate will be located in London, England, UK.
Culture
The employer cultivates a disciplined yet creative workplace where product excellence and client service are paramount. Teams operate with high standards of craftsmanship, attention to detail and a strong service ethos, supported by structured training and cross‑functional collaboration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Boutique Manager», «Flagship Store Manager», «Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.