Saks Global Sales Experience Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 17, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Sales Experience Manager role in Sofia, Bulgaria – luxury retail floor leadership and team management position.
Role & Responsibilities
- Oversee main floor operations and ensure seamless execution of retail standards
- Lead and mentor sales team to deliver exceptional client experiences
- Monitor floor performance metrics and implement corrective actions as needed
- Drive sales engagement and product knowledge among team members
- Maintain visual merchandising standards and floor presentation
- Report on floor performance and provide strategic recommendations
Qualifications
- Proven experience in luxury retail management or floor leadership
- Strong understanding of high-end retail operations and client service standards
- Demonstrated ability to lead and motivate sales teams
- Excellent communication and interpersonal skills
Skills
Experience
Minimum 3–5 years of retail management experience, preferably in a luxury or high-end retail environment.
Education
Secondary education minimum; retail management certification or equivalent professional development preferred.
Workplace
The role is situated in Sofia, Sofia, Bulgaria.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Manager», «Sales Floor Manager», «Retail Experience Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.