Saks Fifth Avenue Front-of-House Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.03–27.54/hour
- Department
- Food & Beverage Service
- Posted
- Jun 11, 2026
About Saks Fifth Avenue
Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.
Front-of-House Lead at Saks Fifth Avenue in New York. Lead luxury fine-dining operations with competitive hourly pay $22.03–$27.54.
Role & Responsibilities
- Set and maintain service standards regarding personal hygiene, uniform compliance, and refined guest interactions
- Champion premium service delivery and food and beverage quality to elevate the luxury dining experience
- Act as a prominent restaurant representative, proactively building guest relationships and managing front-of-house flow including greeting, seating, and table touching
- Monitor floor operations continuously for lapses in luxury service standards, providing real-time coaching and constructive feedback
- Create and manage efficient, flexible work schedules while budgeting labor effectively and aligning with business projections
- Complete accurate daily, weekly, and monthly operational reports to track sales trends, forecast business volume, and manage budgets
- Delegate shift responsibilities to associates dynamically and rigorously follow up on task completion
- Coordinate closely with culinary and kitchen staff to identify scheduling needs, ensure proper menu coverage, and align front-of-house and back-of-house operations
- Support coordination and execution of special promotions and private events, reviewing catering prospectuses for accuracy regarding guest counts, floor plans, and dietary requirements
- Manage operational logistics for events, including rentals, labor allocation, and beverage provisions
- Maintain awareness of inventory levels and quality control to prevent product waste while ordering necessary supplies
- Partner with the dining room team to ensure flawless preparation, breakdown, and execution of daily service shifts
Qualifications
- Proven experience in restaurant supervision, fine-dining table service, or high-end hospitality leadership
- Thorough knowledge of premium order of service guidelines and proper placement of luxury table settings
- Strong familiarity with culinary terminology
- Demonstrated ability to delegate tasks, hold team members accountable, and work autonomously with minimal supervision
- Excellent oral and written communication skills
- Ability to interact graciously with the public and handle high-volume multitasking with poise
- Basic proficiency with Microsoft Office Suite and Google Workspace preferred
- Physical stamina for extended standing, bending, walking, climbing stairs, and ability to lift and carry up to 35 pounds
- Flexibility to work evenings, weekends, and holidays
Skills
Experience
Proven track record in restaurant supervision, fine-dining table service, or high-end hospitality leadership. Demonstrated ability to manage teams, execute complex service operations, and maintain luxury service standards in a fast-paced environment.
Education
High School Diploma or GED preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 22.03 to USD 27.54 per hour.
Benefits
Comprehensive benefits package for eligible full-time employees including medical, vision, and dental insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital, and accident insurance; employee discount on luxury merchandise.
Culture
Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Fifth Avenue, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Dining Room Lead», «Restaurant Supervisor», «Service Lead», «Floor Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.