Saks Global Restaurant Lead - Front of House
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Food & Beverage Service
- Posted
- Jun 11, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Restaurant Lead - Front of House position in New York, FL. Luxury hospitality role managing dining room operations and guest experience.
Role & Responsibilities
- Supervise and coordinate front-of-house staff during all service periods
- Ensure consistent delivery of luxury hospitality standards and service protocols
- Manage guest seating, pacing, and satisfaction throughout dining experience
- Train and mentor hosts, servers, and service support staff
- Monitor table management and optimize guest flow
- Respond promptly to guest requests and resolve service issues with discretion
- Communicate service flow and kitchen coordination with back-of-house management
- Maintain cleanliness, presentation, and ambiance standards in dining areas
Qualifications
- Proven experience in luxury hospitality or high-end restaurant management
- Strong leadership and team coordination abilities
- Comprehensive knowledge of fine dining service protocols and etiquette
- Excellent communication and interpersonal skills
- Ability to multitask and remain composed under pressure
- Professional demeanor and appearance standards
Skills
Experience
Minimum 3–5 years in a supervisory or lead role within luxury hospitality, fine dining, or upscale restaurant environments, with demonstrated success managing front-of-house teams and ensuring exceptional guest experiences.
Education
High school diploma or equivalent; hospitality certifications or sommelier training preferred.
Workplace
This position is based in New York, Florida, USA.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Front-of-House Manager», «Dining Room Supervisor», «Guest Experience Lead», «Maître d'Hôtel», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.