Neiman Marcus Restaurant Host

Employment
Full-Time
Seniority
Entry-Level
Compensation
$18.07–22.60/hour
Posted
Aug 6, 2026

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Neiman Marcus Restaurant Host in Coral Gables, FL – greet guests, manage reservations, and deliver luxury hospitality at $18.07–$22.60/hr.

Role & Responsibilities

  • Greet and seat customers at the host stand with professionalism and warmth
  • Manage all restaurant reservations through the OpenTable platform, including VIP requests and general inquiries
  • Monitor server performance and service flow to ensure optimal guest dining experiences
  • Organize seating arrangements and optimize station assignments during service hours
  • Maintain detailed knowledge of POS systems and cash handling procedures
  • Participate in daily pre-shift team meetings and briefings
  • Ensure menus and menu covers remain clean, presentable, and well-organized
  • Address guest inquiries regarding operating hours, specials, and special events
  • Maintain impeccable personal presentation and hygiene standards
  • Perform physical duties including lifting and arranging furniture and tableware

Qualifications

  • High School diploma or GED preferred
  • Proficiency with OpenTable reservation platform
  • Excellent verbal and written communication abilities
  • Strong customer service orientation and problem-solving mindset
  • Ability to maintain composure and professionalism in high-volume environments
  • Physical capability to stand for extended periods, climb stairs, and lift up to 35 pounds
  • Flexibility to work evenings, weekends, and holidays as required

Skills

OpenTable platform Point of Sale (POS) systems Telephone etiquette Guest communication Multi-tasking Time management Team coordination

Experience

Experience in hospitality, restaurant service, or luxury retail customer-facing roles is valued. Prior experience with OpenTable or similar reservation management systems is advantageous.

Education

High School diploma or GED preferred

Workplace

The successful candidate will be located in Coral Gables, Florida, USA, with easy access to Miami.

Compensation

The base compensation for this position ranges from USD 18.07 to USD 22.60 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, employee discount, and additional voluntary benefits (critical illness, hospital, and accident insurance) for eligible full-time employees

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Dining Room Greeter», «Maître d'Hôtel», «Host Associate», «Guest Services Coordinator», «Hostess», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Neiman Marcus

Neiman Marcus Restaurant Host

Coral Gables, USA

Continue to the application.