Saks Global People Business Partner — Flagship Store

About Saks Global

A leading luxury fashion house with a global retail footprint and a high-profile flagship in New York. The employer operates within the premium fashion and leather goods sector and emphasizes exemplary client service, product excellence and elevated in-store experiences. As part of the wider luxury retail ecosystem, the organisation values frontline talent and invests in people strategies to preserve brand standards and commercial performance.

Role & Responsibilities

• Act as the primary HR business partner for the New York flagship, advising the Store Director and senior store leadership on people strategy, staffing, and operational HR matters.
• Drive end-to-end talent management for the store: workforce planning, recruitment coordination, onboarding, performance management, succession planning and career development.
• Lead complex employee relations casework and investigations, ensuring decisions comply with local employment law and company policy while protecting the brand and employee confidentiality.
• Partner with compensation & benefits, L&D and talent acquisition teams to implement local programs, incentive schemes and learning solutions tailored to frontline retail needs.
• Provide HR counsel during store initiatives, launches, remodels and peak seasonal activity; lead change-management activities and communications at store level.
• Analyse HR metrics and produce actionable reports (turnover, retention, engagement, staffing forecasts) to inform store-level decision-making and senior leadership.
• Ensure local compliance with federal, state and city employment regulations (including NY-specific requirements) and maintain accurate HR records and documentation.
• Coach and develop store managers on people leadership, performance conversations, disciplinary processes and employee engagement best practices.

Qualifications

• Proven HRBP experience supporting retail or high-volume store operations; preferably with exposure to flagship stores in major metropolitan markets.
• Demonstrable experience handling complex employee relations and investigations in compliance with New York and U.S. employment law.
• Strong stakeholder management and influencing skills, with a record of partnering effectively with store leadership and cross-functional HR teams.
• Excellent verbal and written communication skills and the ability to operate with discretion and high ethical standards.
• Data-literate: ability to interpret HR metrics, build simple dashboards and translate insights into operational actions.

Skills

Experience

Typically 5+ years in human resources with at least 2–3 years functioning as an HR Business Partner or senior HR generalist supporting retail or store operations; luxury retail experience strongly preferred.

Education

Bachelor’s degree in Human Resources, Business Administration or related field; master’s degree or HR certification (SHRM-CP/SHRM-SCP, PHR/SPHR) preferred.

Workplace

Culture

The workplace blends the discipline of luxury retail with entrepreneurial energy: fast-paced, client-focused and exacting about standards. Teams are collaborative and talent development is prioritised to sustain exceptional in-store experiences and long-term brand stewardship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.