Saks Global Manager, Personal Stylist Program

About Saks Global

Saks Global is the largest multi-brand luxury retailer in the world, encompassing Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. The organization partners with the world’s premier brands and combines a curated store network, e‑commerce platforms and deep customer data to deliver a differentiated luxury shopping experience. As a corporate employer, Saks Global emphasizes cross‑functional collaboration and career mobility across retail, distribution, digital and corporate functions.

Role & Responsibilities

• Lead, scale and operationalize the Personal Stylist and top‑seller initiatives across the store network, ensuring consistency and excellence in execution.
• Build and sustain strong relationships with Personal Stylists, top sellers, Stylist Managers and store leadership to drive adoption and performance.
• Develop and evolve the corporate strategy for the Personal Stylist Program, including role definitions, tools, performance expectations and growth pathways.
• Partner cross‑functionally with HR, Marketing, Merchandising, Store Operations and Training to integrate tools, training and resources for stylists.
• Monitor stylist performance and program trends; produce insights and recommendations to improve structure, scalability and sales outcomes.
• Support the design and implementation of dashboards and reporting to track KPIs and inform strategic decisions.
• Define and support career pathing and role development for stylist roles; provide coaching, communications and resources to enable advancement.
• Act as an operational escalation point—resolve stylist‑related challenges, remove barriers to productivity and ensure timely follow‑through.

Qualifications

• Bachelor’s degree in business, retail management, marketing or a related field preferred.
• Minimum of 5+ years of progressive experience in retail leadership, clienteling, or program management within luxury retail or stylist‑driven environments.
• Proven ability to build relationships and influence stakeholders at all organizational levels.
• Strong analytical aptitude with experience translating data into actionable recommendations and tracking performance against KPIs.
• Demonstrated success managing cross‑functional programs and driving operational consistency in a multi‑store environment.
• Excellent organizational skills and the capacity to manage multiple priorities in a fast‑paced, evolving business.

Skills

Experience

Five or more years of experience in retail leadership, program management, or clienteling within luxury or high‑end retail, with a track record of scaling store‑level programs and partnering across corporate functions.

Education

Bachelor’s degree in business, retail management, marketing or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 94,000 to USD 126,000 per annum.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, voluntary benefits (including critical illness, hospital and accident insurance), and employee discount.

Culture

Saks Global promotes a high‑energy, client‑centric culture that values collaboration between stores and corporate teams. The company emphasizes professional development and offers cross‑functional career mobility within its multi‑brand luxury platform while striving for an inclusive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.