Saks Fifth Avenue Jewelry Client Development Manager

Employment
Full-Time
Seniority
Manager
Compensation
$85,808–107,260/year
Industry
High Jewelry
Posted
Jun 2, 2026

About Saks Fifth Avenue

Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.

Saks Fifth Avenue seeks Jewelry Client Development Manager in New York, FL. Lead luxury jewelry sales team, drive client relationships, achieve sales goals. $85,808–$107,260.

Role & Responsibilities

  • Coach and develop Style Advisors' selling and clienteling capabilities to drive sales achievement and client relationship building
  • Establish deep client relationships and oversee repeat business strategies to meet sales and event-driven goals
  • Deliver memorable client experiences by planning strategic appointments and maximizing engagement opportunities
  • Identify client spending patterns and wallet-share expansion opportunities through data-driven analysis
  • Build new client acquisition through marketing tools, social media platforms, referrals, and strategic networking
  • Drive team proficiency in jewelry inventory management systems, special orders, repairs, and warranty/authenticity documentation
  • Provide hands-on floor leadership to resolve client issues and maintain optimal merchandising and store environment standards
  • Recruit, onboard, train, and conduct ongoing performance management of the selling team with targeted coaching
  • Coach Style Advisors to leverage clienteling tools, CRM platforms, and social media for personalized client communication and business growth
  • Ensure flexible scheduling and coverage during peak periods, evenings, weekends, and holiday seasons

Qualifications

  • 3+ years of management experience with comparable sales volume or proven track record managing a selling workforce
  • Bachelor's degree and/or GIA (Gemological Institute of America) certification preferred
  • Proficiency with Microsoft Word, Excel, and comparable business technology platforms
  • Demonstrated ability to lead and inspire teams in fast-paced, dynamic retail environments
  • Strong organizational skills with ability to build scalable processes and structural frameworks
  • Strategic problem-solving capabilities grounded in research and critical thinking
  • Comfort with change management and willingness to challenge conventional approaches

Skills

Clienteling and CRM platforms Microsoft Word and Excel Jewelry inventory management systems Team leadership and coaching Sales management and performance metrics Client relationship development Social media marketing Data analysis and reporting

Experience

3+ years of management experience overseeing a selling workforce with comparable sales volume and a demonstrated track record of achieving sales results in luxury retail or comparable environment.

Education

Bachelor's degree preferred; GIA (Gemological Institute of America) certification preferred.

Workplace

The role is situated in New York, Florida, USA.

Compensation

The base compensation for this position ranges from USD 85,808 to USD 107,260 per annum.

Benefits

Medical, vision, and dental insurance for eligible full-time associates; associate discount; career advancement opportunities across retail, supply chain, digital, and corporate functions; flexible work-life balance culture.

Culture

Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Fifth Avenue, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewelry Sales Manager», «Jewelry Department Manager», «Luxury Jewelry Manager», «Jewelry Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Saks Fifth Avenue

Saks Fifth Avenue Jewelry Client Development Manager

New York, USA

Continue to the application.