Saks Global Item Enablement Operations Coordinator

About Saks Global

Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.

Role & Responsibilities

• Receive, process and record all inbound owned and vendor merchandise in SMA and MAWM to maintain 100% inventory accuracy between warehouse and studio.
• Prioritize and fully receive all deliveries within two hours of arrival, and expedite outbound sample returns within 48 hours of shoot completion.
• Generate accurate shipping labels and manage carrier relationships (FedEx, UPS, DHL, Brinks) to ensure secure, timely transport of luxury goods.
• Maintain flawless digital records by updating sample locations and photography statuses in real time to provide visibility to stakeholders.
• Perform regular shortage reporting and asset audits to meet Asset Protection and Inventory Control standards and prevent shrinkage.
• Organize unboxing and distribution of daily deliveries, prioritizing high‑velocity items to meet aggressive studio shoot schedules.
• Verify manifests and shipping documentation for outbound merchandise to adhere to strict specifications and prevent inventory discrepancies.
• Collaborate with Sample Assistants, Studios, Warehouses and Buying teams to resolve discrepancies and ensure streamlined product flow through the production pipeline.

Qualifications

• 1–3 years of experience in retail, logistics, studio operations or a high‑volume fulfillment environment.
• Demonstrated proficiency with RF guns, package tracking tools and Microsoft Office Suite; familiarity with SMA and MAWM preferred.
• Strong organizational skills with proven ability to prioritize, multi‑task and follow tasks to completion with minimal supervision.
• Excellent written and verbal communication skills for clear, timely updates to team members and leadership.
• Ability to lift and carry up to 30 lbs and to maneuver carts, racks, pallet jacks and dollies safely.
• Displays initiative, a problem‑solving mindset and a positive, service‑oriented attitude when addressing inventory or logistical issues.
• BA/BS preferred but not required.

Skills

Experience

1–3 years in fast‑paced retail, logistics, studio or e‑commerce fulfillment operations, with specific exposure to inventory control, shipping/receiving and carrier coordination preferred.

Education

Bachelor's degree (BA/BS) preferred but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 42,000 to USD 47,000 per annum.

Benefits

Medical insurance; dental insurance; vision insurance; 401(k) retirement plan; basic life insurance; supplemental life insurance; disability insurance; voluntary benefits (critical illness, hospital and accident insurance); employee discount.

Culture

Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.