Saks Global Client Relationship Lead
- Location
- San FranciscoCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 16, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Client Relationship Lead position in San Francisco offering strategic account management in luxury retail. Drive client satisfaction and business growth.
Role & Responsibilities
- Build and maintain strategic relationships with high-value clients
- Develop and execute personalized service plans tailored to client needs
- Coordinate cross-functional teams to ensure seamless client experience
- Monitor client satisfaction and proactively address concerns
- Identify opportunities for service expansion and upselling within existing accounts
Qualifications
- Proven track record in client relationship management or account management
- Exceptional interpersonal and communication skills
- Demonstrated ability to manage multiple high-touch client relationships simultaneously
- Strong organizational and project management capabilities
- Experience in luxury goods, premium services, or high-net-worth client management preferred
Skills
Experience
3+ years of experience in client relationship management, account management, or similar client-facing leadership role
Education
Bachelor's degree in Business Administration, Marketing, Communications, or related field
Workplace
The successful candidate will be located in San Francisco, California, USA.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Relationship Manager», «Client Services Lead», «Account Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.