Saks Global Client Relationship Lead
- Location
- Coral GablesFloridaUSA
- Employment
- Full-Time
- Seniority
- Lead
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 16, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Client Relationship Lead position in Coral Gables, Florida. Lead strategic client engagement and retention initiatives.
Role & Responsibilities
- Build and maintain strategic relationships with high-value clients
- Develop customized engagement strategies to enhance client satisfaction and retention
- Serve as the primary point of contact for assigned client portfolio
- Coordinate cross-functional teams to deliver comprehensive client solutions
- Monitor client engagement metrics and report on relationship performance
Qualifications
- Proven track record in client relationship management or account management
- Exceptional interpersonal and communication skills
- Ability to manage multiple client accounts simultaneously
- Strategic thinking and problem-solving capabilities
- Experience in the luxury or premium sector preferred
Skills
Experience
Minimum 5–7 years of experience in client relationship management, account management, or equivalent clienteling role within the luxury, retail, or premium service sectors.
Education
Bachelor's degree in Business Administration, Marketing, Communications, or related field.
Workplace
This position is based in Coral Gables, Florida, USA, within easy reach of Miami.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Manager», «Client Liaison Lead», «Client Relations Specialist», «Relationship Development Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.