Saks Global Client Advisor — Jewelry
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 20, 2026
About Saks Global
A distinguished luxury jewellery house or boutique within the global high‑jewellery sector, typically part of an international couture or fine-jewellery group. Such employers prioritise artisanal excellence, heritage craftsmanship and bespoke client service, operating flagship boutiques in key luxury capitals and maintaining high standards of product knowledge and discretion.
Client Advisor — Jewelry role at a leading luxury jewellery house in London. High‑end clienteling and boutique sales opportunity.
Role & Responsibilities
- Deliver personalised, discreet client service to high‑net‑worth and international clientele, cultivating long‑term relationships and repeat business.
- Achieve and exceed individual sales targets and contribute to boutique revenue through active selling, cross‑selling and clienteling.
- Maintain comprehensive and up‑to‑date client records using the boutique CRM; schedule private viewings and follow up on leads.
- Demonstrate authoritative product knowledge across diamonds, gemstones, precious metals and high‑jewellery collections; advise clients on craftsmanship, provenance and care.
- Manage point‑of‑sale transactions, stock movements and inventory accuracy; ensure compliance with store cash and security procedures.
- Coordinate with after‑sales services and atelier teams for repairs, re-sizing and bespoke requests, ensuring high client satisfaction.
- Support visual merchandising standards and boutique presentation to reflect maison codes and seasonal launches.
- Represent the brand with impeccable grooming, professionalism and adherence to company policies and luxury service protocols.
Qualifications
- Proven retail sales experience in luxury jewellery, watches or high‑end accessories (typically 2+ years preferred).
- Strong clienteling skills with a track record of developing and managing high‑value client relationships.
- Excellent verbal communication and negotiation skills; discretion and cultural sensitivity with international clientele.
- Demonstrable commercial acumen and ability to work to targets while maintaining service excellence.
- Basic numeracy and experience handling transactions and inventory control; awareness of anti‑money laundering procedures an advantage.
- Professional presentation and reliability; ability to work retail hours including evenings and weekends as required.
Skills
Experience
Typically requires 2+ years of direct sales experience within luxury jewellery, high‑end watches or boutique luxury retail; experience serving international and UHNW clientele is highly desirable.
Education
High school diploma or equivalent; vocational training in retail, gemology (e.g., FGA/IGI) or related certifications are advantageous but not mandatory.
Workplace
This position is based in London, England, UK.
Culture
Boutiques in the high‑jewellery segment emphasise craftsmanship, meticulous attention to detail and a client‑first ethos. Teams are collaborative and service‑driven, operating in a formal environment where discretion, refinement and respect for heritage are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor — Jewelry», «Client Relations Advisor — Jewellery», «Retail Sales Consultant — Fine Jewelry», «Jewellery Specialist — Client Services», «Luxury Retail Associate — Gem & Jewelry», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.