Saks Global Brand Steward
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jun 15, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Brand Steward position at Brickell City Centre, Miami — embody luxury brand heritage and engage discerning clientele.
Role & Responsibilities
- Represent and embody brand values and heritage through exemplary customer interactions
- Educate clients on product craftsmanship, materials, and brand provenance
- Maintain brand integrity and consistency across all customer touchpoints
- Build lasting client relationships through personalized service and brand storytelling
- Participate in brand activation events and experiential marketing initiatives
- Monitor and uphold visual merchandising standards aligned with brand guidelines
Qualifications
- Demonstrated passion for luxury brand values and heritage
- Exceptional interpersonal and communication skills
- Ability to articulate product knowledge and brand narratives compellingly
- Professional appearance and demeanor consistent with luxury retail standards
- Customer service excellence with a commitment to personalized engagement
Skills
Experience
Previous experience in luxury retail, hospitality, or brand-focused customer service roles is preferred. Demonstrated ability to build and maintain high-touch client relationships in an upscale environment.
Education
High school diploma or equivalent; bachelor's degree in business, communications, marketing, or related field is preferred.
Workplace
This position is based in Miami, Florida, USA.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Heritage Advocate», «Brand Guardian», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.