Neiman Marcus Brand Ambassador

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Drive sales performance for the brand in assigned category and execute strategies to meet or exceed individual sales goals
• Develop and execute acquisition strategies for new clients while expanding sales with existing customer base in partnership with store leadership
• Demonstrate deep expertise of the customer base and maintain knowledge of top-tier customers and their preferences
• Coordinate special orders, reserves, and product movement between stores to fulfill customer requests and maximize inventory efficiency
• Provide technical product education to Sales Floor Associates regarding construction, fabrication, design, and distinguishing characteristics
• Leverage the Monthly Recap Form to provide feedback to corporate buying office and vendors on customer needs, market opportunities, sizing requirements, and growth opportunities
• Act as liaison between department staff and vendor representatives to ensure alignment on brand strategy and execution
• Coordinate departmental efforts to maximize impact during special events and trunk show focus days
• Develop partnerships with Fifth Avenue Club consultants and peer associates to promote the brand and increase cross-selling opportunities
• Reinforce shortage awareness and strict adherence to standard operating procedures to support overall area profitability
• Serve as role model for Sales Associates by consistently demonstrating the highest standards of customer service and product expertise

Qualifications

• Minimum 2 years of selling experience in luxury retail or comparable product categories
• Proven excellence in client building and advanced sales techniques
• Technical proficiency with product knowledge, product training methodologies, and ability to educate others
• Strong communication skills with ability to articulate a clear vision and drive positive business outcomes
• Demonstrated networking and relationship management capabilities
• Basic mathematical proficiency to interpret sales reports, track individual and line goals, and develop supporting strategies
• Track record of driving sales through strategic planning and business development

Skills

Experience

Minimum 2 or more years of selling experience in luxury retail or comparable product categories, with demonstrated success in client acquisition, retention, and advanced sales techniques.

Education

No formal education requirement specified; proficiency in basic mathematics and report interpretation required.

Workplace

Compensation

The base compensation for this position ranges from USD 10 to USD 17.10 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, variety of voluntary benefits (critical illness, hospital and accident insurance), employee discount, comprehensive benefits package for eligible full-time employees.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.