Saks Global Assistant Support Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 30, 2026
About Saks Global
Saks Global is a leading multi‑brand luxury retailer operating Saks Fifth Avenue, Saks OFF 5TH and other luxury retail and e‑commerce experiences. The organization leverages extensive customer data, dedicated merchandising and digital capabilities, and strategic brand partnerships to deliver a highly curated luxury shopping experience across physical and digital channels.
Assistant Support Manager at Schiaparelli women's store - luxury retail leadership role in Bulgaria
Role & Responsibilities
- Support the Store Manager in daily operations and strategic execution
- Oversee staff scheduling, training, and performance management
- Ensure compliance with company policies and luxury retail standards
- Manage inventory control and merchandise presentation
- Foster a culture of exceptional customer service and brand excellence
- Handle customer relations and resolve service issues
- Maintain store appearance, visual merchandising, and operational standards
Qualifications
- Proven experience in luxury retail management or similar environment
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Retail operations knowledge including inventory and visual merchandising
- Customer service excellence and brand ambassador mindset
- Problem-solving and decision-making capability
Skills
Experience
3-5 years of retail management experience, with at least 2 years in a leadership or assistant management role in luxury retail or premium brand environments.
Education
Secondary education required; further education in retail management, business administration, or hospitality is advantageous.
Workplace
This position is based in Sofia, Sofia, Bulgaria.
Culture
Saks Global fosters a fast‑paced, customer‑centric culture rooted in luxury merchandising and digital innovation. Teams are collaborative and data‑informed, offering exposure to cross‑functional career paths across retail, distribution and e‑commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Global, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Support Operations Manager», «Assistant Manager Support Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.