Neiman Marcus Alterations Manager

Employment
Full-Time
Seniority
Manager
Compensation
$74,615–93,269/year
Posted
Jul 23, 2026

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Alterations Manager at Saks Global (Neiman Marcus) in Orlando—lead luxury tailoring operations with $74.6K–$93.3K compensation.

Role & Responsibilities

  • Organize and implement structural processes to optimize alterations department efficiency and effectiveness
  • Drive positive outcomes through clear objectives, monitoring progress, and measuring results successfully
  • Create a professional work environment by communicating and exemplifying the organization's standards of excellence
  • Foster effective collaboration between the selling organization and the alterations department
  • Recruit, select, train, and develop quality professional alterations associates to maintain high customer service standards
  • Deliver ongoing education, performance assessments, and feedback regarding quality, productivity, service, and alterations policy and procedures
  • Manage ad hoc responsibilities as needed to support store operations

Qualifications

  • 3+ years of management experience with comparable volume or proven track record of success managing operations workforce and achieving results
  • Knowledge of alterations industry including fabrication and styling of luxury merchandise
  • Proficiency with Microsoft Word and Excel required
  • Flexibility in scheduling including evenings, weekends, and holiday availability

Skills

Microsoft Word Microsoft Excel Team leadership Operations management Quality assurance Staff recruitment and training Performance management Customer service management

Experience

3+ years of management experience with comparable operational volume, or demonstrable track record of successfully managing operations workforce and achieving measurable results. Experience in fitting or tailoring within a high-end or luxury merchandise setting is preferred but not required. Familiarity with performing alterations on a wide range of garments is advantageous.

Education

Bachelor's degree preferred.

Workplace

This position is based in Orlando, Florida, USA.

Compensation

The base compensation for this position ranges from USD 74,615 to USD 93,269 per annum.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, voluntary benefits (critical illness, hospital and accident insurance), employee discount.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Tailoring Operations Manager», «Alterations Department Lead», «Fitting Services Manager», «Alterations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Neiman Marcus

Neiman Marcus Alterations Manager

Orlando, USA

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