Saks Fifth Avenue Women's Ready-to-Wear Sales Manager

About Saks Fifth Avenue

Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.

Role & Responsibilities

• Build strong client relationships and drive repeat business to achieve sales and event goals.
• Consistently deliver memorable client experiences and plan appointments to maximize results.
• Maximize each client appointment, including opportunities through the client's network.
• Inform clients about in-store events to enhance their experience, engagement, and loyalty; partner with the Store Director and Area Marketing Manager to identify top clients and execute Saks Fifth Avenue events and experiences, including NY Experience, Small for All, and Limitless experiences.
• Execute events and experiences in partnership with the Store Director and Area Marketing Manager.
• Identify client spending patterns and opportunities to increase wallet share.
• Acquire new clients through marketing tools such as social media, referrals, and networking.
• Adjust priorities in response to business needs.
• Use multiple technology channels to strengthen existing client relationships and acquire new clients.
• Use clienteling tools to stay connected with clients and make targeted recommendations based on their shopping histories and preferences.
• Use technology to deliver 24/7 service.
• Stay informed about new merchandise deliveries to maximize selling potential.
• Recruit actively and fill open roles promptly.
• Onboard and train new hires.
• In select stores, coach and develop a team of Managers to achieve sales and growth objectives aligned with company vision and goals.
• Coach and develop Style Advisors to build their personal brands as fashion authorities through proactive outreach.
• Coach and develop Style Advisors in using social media to promote themselves as fashion influencers and expand their connections beyond their client bases.
• Lead ongoing education initiatives for Managers and Style Advisors, focusing on product knowledge, client events and experiences, targeted selling, and clienteling.
• Foster accountability through ongoing coaching on company policies and procedures, including performance management as needed.

Qualifications

• Strong interpersonal and collaboration skills.
• Ability to work in a fast-paced environment where each day is different.
• Ability to organize and execute operational processes.
• Ability to inspire others through thoughtful leadership.
• Ability to develop strategic solutions based on research and critical thinking.
• Ability to drive positive outcomes through objectives and measures and successfully monitor progress and results.
• Commitment to continuous improvement and comfort with change and challenging conventions.
• Proficiency with available technology, including clienteling tools, social media for social selling, and MS Office.
• Flexibility to work evenings, weekends, and holidays as business needs require.
• At least 3 years of management experience, with a proven track record managing a selling and operations workforce and achieving results.

Skills

Experience

3+ years of management experience, with a proven track record managing a selling and operations workforce and achieving results.

Compensation

The base compensation for this position ranges from USD 85,808 to USD 107,260 per annum.

Benefits

Eligible associates receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; and an associate discount. Full-time eligible associates also receive a benefits package.

Culture

Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.