- Location
- 611 Fifth Avenue (View map)New York, NY 10022-6899USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $85,808–107,260/year
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
About Saks Fifth Avenue
Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.
The Sales Manager leads client development, sales and in-store event execution while recruiting, training and coaching store teams and overseeing selling and operational performance. The role requires at least 3 years of management experience and flexibility to work evenings, weekends and holidays; compensation is $85,808–$107,260, with starting pay varying by location, experience and other job-related factors.
Role & Responsibilities
- Build deep client relationships and drive repeat business to achieve sales and event goals.
- Deliver memorable client experiences consistently and plan appointments to maximize results.
- Maximize each client appointment and opportunities with the client's network.
- Inform clients about in-store events to enhance their Saks experience, engagement and loyalty; partner with the Store Director and Area Marketing Manager to identify top clients and execute SFA events and experiences, including NY Experience, Small for All and Limitless experiences.
- Execute events and experiences in partnership with the Store Director and Area Marketing Manager.
- Identify client spending patterns and opportunities to increase wallet share.
- Acquire new clients through marketing tools such as social media, referrals and networking.
- Adapt priorities to changing business needs.
- Use multiple technology channels to strengthen existing relationships and acquire new clients.
- Use clienteling tools to maintain client relationships and make targeted recommendations based on shopping history and preferences.
- Use technology to provide 24/7 service.
- Stay informed about new merchandise deliveries to maximize selling potential.
- Recruit actively and fill open roles promptly.
- Onboard and train new hires.
- In select stores, coach and develop Managers to maximize sales and growth in line with company vision and goals.
- Coach and develop Style Advisors to build their personal brands as fashion authorities through proactive outreach.
- Coach and develop Style Advisors to use social media to promote themselves as fashion influencers and extend their connections beyond their client base.
- Lead ongoing education initiatives for Managers and Style Advisors, focusing on product knowledge, client events and experiences, targeted selling and clienteling.
- Foster accountability through ongoing coaching on company policies and procedures, including performance management as needed.
Qualifications
- Strong interpersonal and collaboration skills.
- Ability to work in a fast-paced environment where every day is different.
- Ability to organize and execute operational processes.
- Ability to inspire others through thoughtful leadership.
- Ability to develop strategic solutions through research and critical thinking.
- Ability to drive positive outcomes through objectives and measures and monitor progress and results.
- Commitment to continuous improvement and comfort with change and challenging conventions.
- Proficiency with available technology, including clienteling tools, social media for social selling, and MS Office.
- Flexibility to work evenings, weekends and holidays as business needs require.
- At least 3 years of management experience, with a proven record of managing a selling and operations workforce and achieving results.
Skills
Experience
At least 3 years of management experience, including managing a selling and operations workforce.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 85,808 to USD 107,260 per annum.
Benefits
Eligible employees may receive medical, dental and vision insurance, a 401(k) retirement plan, basic and supplemental life insurance, disability insurance, additional voluntary benefits including critical illness, hospital and accident insurance, and an employee discount. Full-time associates are eligible for the benefits package, subject to eligibility requirements.
Culture
Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Fifth Avenue, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Client Development Manager», «Selling Manager», «Sales Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.