Saks Fifth Avenue Restaurant Assistant Manager

About Saks Fifth Avenue

Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.

Role & Responsibilities

• Oversee premium quality, ambiance, and cleanliness across dining rooms and kitchens.
• Enforce local health and safety standards and Saks Global policies in all work areas.
• Lead the restaurant team in achieving and maintaining scores of at least 90% on seasonal secret-shop reports and health sanitation evaluations.
• Manage inventory counts and batch invoices, assist with month-end forecasts, and review preliminary profit-and-loss reports against business targets.
• Maintain accurate administrative paperwork and POS reports; partner with the General Restaurant Manager and Executive Chef to support business needs.
• Coordinate and support special promotions, private bookings, and seasonal events.
• Oversee restaurant Associates’ daily tasks while maintaining an energetic, service-oriented presence on the floor.
• Mentor, coach, and counsel direct reports while fostering a collaborative team culture.
• Provide constructive feedback, resolve conflicts, and administer disciplinary action when necessary.
• Work with People Business Partners on restaurant staff onboarding, ongoing training, payroll, and benefits.
• Communicate daily with the General Restaurant Manager and Executive Chef(s) about scheduling, financial performance, upcoming events, and employee relations.
• Attend weekly department manager meetings and share relevant restaurant updates with other business units.
• Communicate corporate updates, operational changes, and daily goals to frontline restaurant staff.

Qualifications

• A four-year degree is preferred, or equivalent career experience.
• Proven ability to lead, motivate, and coach diverse teams to achieve high-performance objectives.
• Exceptional oral and written communication skills, including the ability to work with corporate partners, culinary leaders, and guests.
• Highly motivated and results-driven, with strong attention to detail and problem-solving skills under pressure.
• Basic proficiency with MS Office Product Suite, Google Workspace, and modern POS and inventory systems.
• Ability to stand for extended periods, bend, climb stairs, and lift and carry up to 35 pounds.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays, based on luxury retail and hospitality business needs.

Skills

Experience

2–4 years of relevant restaurant management or hospitality leadership experience.

Education

A four-year degree preferred, or equivalent career experience.

Benefits

Medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital, and accident insurance; employee discount; career advancement opportunities.

Culture

Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.