Saks Fifth Avenue Men's Sales Manager

About Saks Fifth Avenue

Saks Fifth Avenue is an iconic U.S. luxury, multi-brand retailer and part of the Saks Global portfolio. Renowned for curated assortments, elevated customer service and an integrated omnichannel experience, the company operates a network of flagship and regional stores complemented by digital platforms to serve a discerning clientele.

Role & Responsibilities

• Take full ownership of the in-store sales experience for the menswear department, driving revenue, wallet-share and repeat business.
• Recruit, onboard and retain high-calibre selling talent; build a sustainable talent bench aligned with departmental objectives.
• Coach, mentor and develop direct reports through ongoing training, performance management and targeted education initiatives (product knowledge, clienteling, selling techniques).
• Maintain high visibility on the selling floor to model selling behaviours, conduct real-time coaching, and resolve customer escalations.
• Lead client development programmes and events in partnership with store leadership, merchants and marketing to identify and cultivate top clients.
• Deploy clienteling tools and social selling to deepen relationships, personalise outreach and convert shopping history into targeted recommendations.
• Use data-driven analysis of client spend and behaviour to identify opportunities, set priorities and measure progress against departmental KPIs.
• Manage day-to-day operational responsibilities including scheduling, audit compliance, stockroom controls and execution of promotional plans.
• Foster a culture of accountability, collaboration and continuous improvement; champion change initiatives and share best practices across the team.

Qualifications

• Proven supervisory experience managing a selling and operations workforce with direct reports and a demonstrable record of achieving sales results.
• Proficiency in clienteling tools, social media platforms for social selling, and Google Workspace (advanced proficiency preferred).
• Strong leadership competencies: coaching, performance calibration, conflict resolution and talent development.
• Excellent oral and written communication skills with the ability to structure messages clearly and use appropriate communication channels.
• High attention to detail, resilience to adapt to changing priorities, and willingness to work evenings, weekends and holidays as business requires.
• Ability to perform light physical tasks (standing, bending, carrying up to 10 pounds).
• Preferred: prior luxury retail fashion experience and a four-year college degree; continuous learning orientation and familiarity with the Saks Fifth Avenue business.

Skills

Experience

Demonstrated experience leading and developing retail sales teams, with supervisory responsibility and a documented history of meeting or exceeding sales and client development targets.

Education

Bachelor's degree preferred; high school diploma or equivalent required.

Workplace

Compensation

The base compensation for this position ranges from USD 67,832 to USD 84,790 per annum.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, voluntary benefits (e.g., critical illness, hospital and accident insurance), employee discount.

Culture

Saks Fifth Avenue cultivates a client-centric, polished retail environment where product expertise and personalised service are paramount. The organisation values mentorship, cross-functional collaboration and career mobility within a high-performance, fashion-forward culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.