- Location
- 611 Fifth Avenue (View map)New York, NY 10022-6899USA
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $125,000–216,000/year
- Department
- Retail & Boutique Operations
- Posted
- Nov 6, 2026
About Saks Fifth Avenue
Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.
The Director of Selling Experience leads Selling Managers, develops future leaders and drives clienteling, private shopping experiences and technology-enabled service. The role oversees store operations, sales performance and team development, and requires at least 5 years of luxury retail management experience and 100% availability to relocate within the United States. Compensation is $125,000–$216,000 annually, varies by geographic location and is determined by work location, experience and other job-related factors.
Role & Responsibilities
- Oversee Selling Managers or Client Development Managers and develop high-potential leaders for promotion.
- Lead the team in creating and delivering private personal-shopping experiences for discerning clients, including individual styling sessions, trunk shows, curated events and top-client outreach.
- Drive the Saks clienteling culture and champion technology use to increase sales and enhance service.
- Partner with the VP/GM as the store’s Chief Merchant, aligning merchandise with local needs and opportunities.
- Oversee cost-effective day-to-day business operations against budgets, sales and EBITDA targets.
- Coach leaders to manage performance effectively and improve team performance, partnering with the PBP team and Employee Relations Service Center.
- Coach the Management team to strengthen leadership effectiveness and increase team engagement.
Qualifications
- 100% open availability to relocate within the United States for additional assignments as a Director of Selling Experience and/or future promotion to Vice President, General Manager.
- At least 5 years of luxury retail management experience leading fast-paced, high-volume retail sales environments.
- A respected, proven thought leader with a quantifiable record of delivering results with a customer-driven mindset in a large, complex organization.
- Experience developing and leading a clienteling culture, including VIC loyalty programs, client events and experiences, store marketing initiatives and brand ambassadorship.
- Ability to develop, manage and motivate an elevated sales team to deliver best-in-class client experiences while driving company initiatives.
- Executive leadership presence and ability to present and report on business trends and financials.
- Proficiency with Google and Microsoft Office Suite.
- Scheduling flexibility to meet business needs, including evenings, weekends and holidays.
Skills
Experience
At least 5 years of luxury retail management experience leading fast-paced, high-volume retail sales environments.
Workplace
The role is situated in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 125,000 to USD 216,000 per annum.
Benefits
Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; employee discount; career advancement opportunities.
Culture
Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.