Saks Fifth Avenue Alterations Tailor

About Saks Fifth Avenue

Saks Fifth Avenue is a premier luxury retailer within the Saks Global portfolio, renowned for an expertly curated assortment of designer fashion and highly personalized customer service. The brand combines elevated in-store experiences at its flagship and regional locations across North America with an investment in digital commerce, offering employees exposure to an omnichannel luxury retail environment.

Role & Responsibilities

• Deliver expert in-person garment fittings and bespoke alterations to a discerning luxury clientele, ensuring precise fit and finish.
• Operate and maintain all sewing-room equipment, including standard sewing, pressing and spotting tools, while following safety and quality protocols.
• Execute a wide variety of alterations across complex fabrics and constructions—knits, leather, beading, double-face fabrics and fine tailoring—while preserving designer intent.
• Use specialty machinery (Double-blind machine, Buttonhole machine, Cover-stitch machine, Leather sewing machine) to complete technical operations to brand standards.
• Provide consultative guidance to customers during fittings, making professional alteration recommendations and decisions in real time.
• Model Saks Fifth Avenue customer service principles and build lasting client relationships through attentive, discreet service.
• Meet and exceed individual productivity and quality KPIs; document work orders and communicate turnaround times clearly to clients and store teams.
• Maintain a clean, organized and safe workroom; follow alteration workroom policies and tailor procedures.
• Support store and department initiatives; perform ad hoc tailoring and operational tasks as business needs require.

Qualifications

• Minimum 3 years of professional fitting and tailoring experience with high-end or luxury merchandise.
• Proven ability to fit and alter a broad spectrum of garments, including structured tailoring, eveningwear and leather pieces.
• Technical expertise with specialty skills such as beading, fine tailoring and construction-specific techniques; buttonholes and couture finishes strongly preferred.
• Proficiency using standard sewing, pressing and spotting equipment and specialty machines (Double-blind, Buttonhole, Cover-stitch, Leather).
• Strong customer-service orientation with the ability to advise clients tactfully and maintain discretion.
• Capacity to work onsite in a fast-paced retail tailoring environment and meet productivity expectations.

Skills

Experience

Minimum three years of professional fitting and tailoring experience, preferably within a high-end or luxury retail environment, demonstrating competence with complex fabrications and couture-level finishes.

Education

High school diploma or equivalent preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 29.48 to USD 36.86 per hour.

Benefits

Medical insurance; dental insurance; vision insurance; 401(k) retirement plan; basic life insurance; supplemental life insurance; disability insurance; voluntary benefits (critical illness, hospital and accident); employee discount.

Culture

Saks Fifth Avenue fosters a customer-centric, service-driven workplace rooted in luxury merchandising and attention to detail. Employees operate within an omnichannel retail model that values professionalism, client discretion and opportunities for career mobility across retail, distribution and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.