Saks Fifth Avenue Alterations Clerk

About Saks Fifth Avenue

Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.

Role & Responsibilities

• Support the Alterations Department to ensure timely, efficient daily workroom operations while providing customer service, maintaining customer relationships, and working effectively with store team members.
• Assist with fittings, sewing, pressing, garment spotting, and stock repairs.
• Assume full responsibility for the workroom in the Alterations Manager’s absence.
• Monitor alterations tickets, tasks, receipts, waived fees, and marks for accuracy and compliance with company standards.
• Use daily Alterations reports to ensure garments are completed on time.
• Inspect garments to ensure all tasks are completed to quality standards.
• Help maintain stock repair standards daily.
• Process Alterations transactions.
• Assist with month-end Alterations reports.

Qualifications

• 2 years of relevant experience.
• Excellent communication and interpersonal skills.
• Effective, professional verbal and written communication by phone, email, and in interactions with customers and Associates.
• Ability to handle office equipment.
• Knowledge of the fashion industry, including garment construction, fabrication, and styling of luxury merchandise.
• Knowledge of ordering supplies and scheduling.
• A Fashion Design degree is preferred but not required.

Skills

Experience

2 years of relevant experience

Education

Fashion Design degree preferred but not required

Benefits

Medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; employee discount; and career advancement opportunities.

Culture

Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.