- Location
- 5800 Glades Road (View map)Boca Raton, FL 33431-7288USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Saks Fifth Avenue
Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.
The Alterations Associate joins Saks Fifth Avenue’s tailoring team, providing customer service and fitting and alteration expertise across a wide range of high-end garments. The role requires at least 3 years of fitting and tailoring experience; the listed pay range is $25.64–$32.05, varies by geographic location, and depends on work location, experience and other job-related factors.
Role & Responsibilities
- Provide customer service and tailoring expertise as part of the tailoring team.
- Model Saks Fifth Avenue Customer Service Principles.
- Achieve and exceed individual performance and productivity goals.
- Build and maintain excellent customer relationships through consistently high customer service.
- Follow Saks Fifth Avenue policies and procedures, as well as alteration workroom policies and tailor procedures.
- Use tailoring expertise to make decisions during customer fittings.
- Focus on delivering an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company, store and department initiatives.
- Handle ad hoc responsibilities as needed.
- Win over audiences with a compelling perspective.
- Generate a range of problem-solving approaches, including new and novel ideas.
- Deliver results within a large, complex organization.
Qualifications
- At least 3 years of fitting and tailoring experience with high-end merchandise.
- Ability to fit and perform alterations on a wide range of garments.
- Strong technical background in specialty skills such as leather, knits, double-face fabrics, beading, fine tailoring and buttonholes is desired and beneficial.
- Ability to use standard sewing, pressing and spotting equipment.
- Ability to use specialty machines, including double-blind, buttonhole, cover-stitch and leather machines.
- Knowledge of the alterations industry, including the fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
- A respected, proven thought leader with a quantifiable record of success delivering results within a large, complex organization.
Skills
Experience
Minimum 3 years of fitting and tailoring experience in high-end merchandise.
Education
High school graduate or equivalent preferred.
Workplace
The successful candidate will be located in Boca Raton, Florida, USA, with easy access to Miami.
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Benefits
Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital and accident insurance; employee discount; career advancement opportunities.
Culture
Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Saks Fifth Avenue, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Tailoring Associate», «Alterations Specialist», «Garment Alterations Associate», «Tailoring Services Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.