Rolex Supplier Quality Officer

About Rolex

Rolex is an iconic Swiss watchmaker renowned for uncompromising precision, artisanal manufacture and vertical integration of component supply. As an independent Geneva-based maison, Rolex places exceptional emphasis on technical excellence, long-term supplier partnerships and stringent quality standards across its global manufacturing and procurement operations.

Role & Responsibilities

• Own supplier quality performance for components and sub-assemblies: define acceptance criteria, monitor metrics and enforce Rolex quality standards.
• Plan and conduct supplier evaluations and on-site audits; qualify new suppliers and requalify existing partners.
• Drive containment and corrective actions for supplier non-conformities using structured methodologies (e.g., 8D), and follow through to closure.
• Collaborate with procurement, engineering and industrialisation teams to secure supplier readiness during part introduction and production ramp-up.
• Define and maintain supplier quality agreements, control plans, inspection sampling and acceptance protocols.
• Use metrology and statistical tools to investigate process capability issues and reduce incoming defects (SPC, MSA, FMEA).
• Lead supplier development initiatives and continuous improvement projects to reduce PPM and improve delivery quality.
• Maintain accurate quality documentation and supplier records; report supplier KPIs to stakeholders.

Qualifications

• Proven experience managing supplier quality in precision manufacturing, ideally within watchmaking, micro-mechanics or high-precision components.
• Demonstrated ability to perform supplier audits and manage CAPA to closure.
• Strong problem-solving skills with hands-on use of structured tools (8D, root-cause analysis, FMEA).
• Proficiency in geometric dimensioning and tolerancing (GD&T) and metrology principles.
• Excellent stakeholder management and cross-functional collaboration with procurement and engineering.
• Professional maturity, discretion and adherence to high confidentiality standards typical of luxury manufacturing.

Skills

Experience

Typically requires 5+ years of supplier quality or supplier development experience in precision manufacturing; prior exposure to on-site supplier auditing and industrialisation of components is essential.

Education

Bachelor's degree in mechanical engineering, materials science, industrial engineering or equivalent; an advanced diploma in watchmaking or quality management certification is advantageous.

Workplace

Culture

Rolex cultivates a disciplined, craftsmanship-driven workplace that prizes technical excellence, confidentiality and long-term professional development. Colleagues operate within a rigorous, process-oriented environment where precision, discretion and sustained supplier relationships are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.