- Location
- Geneva Geneva Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Sep 15, 2026
Tudor seeks a Quality Projects Coordinator to lead cross-functional quality initiatives across manufacturing and service operations. The successful candidate will oversee market data analysis, manage critical quality deviations, drive continuous improvement programs, and coordinate with development, production, logistics, and commercial teams alongside partner Kenissi to ensure consistent excellence in timepiece quality and after-sales service performance.
Role & Responsibilities
- Consolidate and analyze market data to identify emerging trends in sales warranty and service warranty returns
- Lead the critical quality deviation management process in coordination with development, production, logistics, and commercial functions to ensure rapid and effective resolution
- Guarantee progress and coordinate continuous improvement initiatives with development, purchasing, and production teams, as well as with Kenissi partner
- Participate with Tudor Manufactures and Kenissi teams in cross-functional projects aimed at enhancing overall Tudor quality performance
- Work with after-sales service teams to optimize and control service warranty return rates
Qualifications
- University degree or equivalent engineering qualification (EPF/HES or equivalent)
- Confirmed professional experience in project management
- Mastery of statistics and quality management tools (QRQC, 8D, FMEA, SPC, Auditing)
- Knowledge of watchmaking and mechanical movement functionality
- Proactive and pragmatic personality with excellent analytical and synthesis capabilities
- Strong propositive skills, diplomatic approach, and ease collaborating with multidisciplinary stakeholders
Skills
Experience
Confirmed professional experience in project management, ideally within manufacturing, luxury goods, or quality assurance environments. Background in watchmaking or mechanical product development is advantageous.
Education
University degree or equivalent engineering qualification (EPF, HES, or equivalent institution).
Workplace
This position is based in Geneva, Geneva, Switzerland.
Explore jobs in Geneva or in Switzerland.
Benefits
Stimulating work environment, excellent working conditions, and first-class social benefits.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tudor, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Assurance Project Manager», «Quality Improvement Coordinator», «Quality Operations Specialist», «Quality Process Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.