Rolex Production Quality Manager

About Rolex

Rolex is an iconic Swiss watchmaker renowned for precision engineering, vertical integration and artisanal manufacture. As an independently owned maison with global prestige, it emphasises technical excellence, rigorous quality standards and long-term craftsmanship careers across its Geneva and manufacturing sites.

Role & Responsibilities

• Lead and manage the production quality function across assigned manufacturing sites, including supervision of quality inspectors and technicians.
• Define, implement and maintain quality control and assurance procedures, standards and inspection plans for watch components and assemblies.
• Drive root-cause analysis and corrective/preventive actions (8D/CAPA) for production non-conformities and quality incidents.
• Coordinate cross-functional problem solving with engineering, production, supply-chain and supplier quality to ensure product conformance and on-time resolution.
• Develop and monitor quality KPIs (yield, scrap, first-pass yield, customer rejects) and report performance to senior management.
• Plan and lead internal audits and supplier quality audits; ensure compliance with applicable standards and specifications.
• Oversee metrology and inspection capability (CMM, optical comparators, gauges) and ensure calibration and document control are maintained.
• Promote continuous improvement projects using structured methodologies (FMEA, SPC, APQP) to enhance process capability and reduce variation.
• Manage change control for tooling, processes and specifications with appropriate validation and sign-off.

Qualifications

• Bachelor’s degree in mechanical engineering, industrial engineering, materials science or horology; advanced degree or specialist horology qualification advantageous.
• Demonstrated leadership experience managing quality teams in precision manufacturing, ideally within watchmaking or micro-mechanics.
• Proven competence in quality systems and methodologies: ISO 9001, FMEA, SPC, APQP/PPAP, 8D and CAPA.
• Strong analytical skills with demonstrated experience in root-cause analysis and problem-solving tools.
• Familiarity with metrology equipment and inspection techniques (CMM, surface measurement, optical inspection).
• Professional level of discretion, documentation discipline and ability to work within a regulated, high-precision production environment.

Skills

Experience

Several years of progressive experience in quality assurance/control within precision manufacturing; prior exposure to watchmaking or micro-mechanics is strongly preferred, with at least some supervisory or managerial responsibility.

Education

Bachelor’s degree in mechanical engineering, industrial engineering, materials science or horology; advanced degree or equivalent professional experience preferred.

Workplace

Culture

Rolex fosters a culture of technical mastery, meticulous attention to detail and long-term craftsmanship. The workplace values discretion, continual skills development and close collaboration between manufacturing, engineering and quality disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.