Rolex Logistics Manager

About Rolex

Rolex is an independent Swiss maison renowned for precision watchmaking and vertical integration of manufacturing and distribution. The company maintains headquarters and major operations in Geneva and operates with a culture of technical excellence, confidentiality and long-term craftsmanship-driven development.

Role & Responsibilities

• Oversee end-to-end logistics operations including inbound procurement flows, internal movements between production sites, warehousing and outbound distribution to boutiques and wholesale partners.
• Define and monitor key performance indicators (inventory accuracy, OTIF, lead times, warehouse productivity) and deploy continuous improvement initiatives to optimise costs and service levels.
• Manage relationships with carriers, freight forwarders and customs brokers; ensure compliant import/export procedures and accurate shipping documentation under applicable Incoterms and customs regulations.
• Control inventory integrity through cycle counting, stock reconciliation, expiry/obsolescence management and strict security protocols appropriate for high-value goods.
• Coordinate cross-functional planning with production, quality control, procurement and retail operations to align supply chain priorities and resolve disruptions.
• Supervise, coach and develop the logistics team, establishing role clarity, performance objectives and training plans.
• Lead implementation and optimisation of warehouse management and ERP processes, including user acceptance, data governance and integration with manufacturing systems.

Qualifications

• Bachelor's degree in supply chain, logistics, business administration, industrial engineering or a related discipline; Master's degree or advanced certification preferred.
• Minimum 5 years of progressive responsibility in logistics or supply chain management, ideally within luxury goods, watchmaking, jewellery or other high-value sectors.
• Proven experience managing international distribution, customs processes and high-value inventory controls.
• Demonstrable leadership of operational teams with capability to set priorities, manage performance and drive change.
• Strong analytical capability and experience implementing process improvements (Lean, Six Sigma or equivalent).
• Excellent stakeholder management and negotiation skills with external logistics partners and internal functions.

Skills

Experience

Approximately 5+ years in logistics or supply chain roles with progressive operational responsibility; prior experience in luxury goods, watchmaking, or other high-value product environments is strongly preferred. Demonstrated track record of managing international shipments, customs clearance and inventory security.

Education

Bachelor's degree in logistics, supply chain, business administration, industrial engineering or equivalent; a postgraduate qualification or professional certification in supply chain management is advantageous.

Workplace

Culture

Rolex cultivates a discreet, performance-driven workplace where technical mastery and long-term craftsmanship are paramount. The environment values operational excellence, cross-disciplinary collaboration and meticulous attention to quality at every stage of the value chain.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.