- Location
- Bulle Canton of Fribourg Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- IT & Technology Systems
- Industry
- Fine Watches & Horology
- Posted
- Oct 21, 2026
About Rolex
Rolex is a benchmark of Swiss watchmaking excellence, renowned for precision, enduring design and uncompromising craftsmanship. As an employer, the Maison offers a culture shaped by mastery, discretion and long-term commitment, where engineers, artisans, designers and corporate specialists contribute to products built to transcend generations. Its Geneva-based heritage is matched by a global outlook, rigorous standards and significant investment in training, innovation and responsible excellence. Employees join an institution that values technical depth, collaborative discipline and meticulous attention to detail, offering the opportunity to advance within one of the world’s most respected luxury brands.
Rolex is building a talent pool for upcoming Industrial Support Technician roles supporting the development of its new industrial site in Bulle, canton of Fribourg. The role covers Level 2 support, maintenance and deployment of IT solutions across production equipment and industrial networks.
Role & Responsibilities
- Maintain and provide Level 2 support for IT equipment integrated into production systems.
- Diagnose and resolve incidents involving computer workstations, business applications and industrial network infrastructure.
- Configure workstations connected to machine tools, workbenches and measuring devices.
- Configure industrial networks required to transfer machining programs and exchange data.
- Install and configure network equipment and internal communication applications.
- Assist suppliers with remote maintenance operations on industrial equipment.
- Contribute to projects deploying and upgrading IT solutions in industrial environments.
Qualifications
- CFC in IT or equivalent training.
- Proven experience in Level 2 industrial support.
- Good understanding of technical IT, particularly networks, hardware, software, security systems and automation.
- Knowledge of production equipment and industrial communication protocols.
- Experience participating in projects in industrial environments.
- Certification in IT service management is an asset.
- Technical versatility and ability to adapt quickly to a variety of technologies.
- Strong communication skills, team spirit and a strong customer focus.
- Rigour, organisational skills, proactivity and resilience under pressure.
Skills
Experience
Proven experience in Level 2 industrial support and experience participating in projects in industrial environments.
Education
CFC in IT or equivalent training.
Workplace
This position is based in Bulle, Canton of Fribourg, Switzerland.
Explore jobs in Switzerland.
Benefits
A stimulating environment, excellent working conditions, flexible working-time arrangements and high-quality social benefits.
Culture
Rolex fosters a workplace culture defined by precision, excellence, and a deep respect for craftsmanship. As an employer, the company offers a disciplined yet collaborative environment where long-term thinking, continuous improvement, and attention to detail guide every aspect of work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rolex, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Industrial IT Support Technician», «Manufacturing Systems Support Technician», «Production Technology Support Technician», «Industrial Computer Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.