Rolex Demand Planner & Sales Order Administrator
- Location
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Fine Watches & Horology
- Posted
- Apr 21, 2026
About Rolex
Rolex is an iconic Swiss watchmaker headquartered in Geneva, renowned for technical excellence, precision manufacturing and enduring craftsmanship. As an independent luxury maison, Rolex maintains a global distribution network and a reputation for rigorous quality standards and long-term investment in employee development.
Rolex in Geneva seeks a Demand Planner & Sales Order Administrator to manage forecasts, SAP order processing and supply‑chain optimisation.
Role & Responsibilities
- Develop, analyse and maintain sales and demand forecasts using historical data, market trends and commercial feedback.
- Monitor variances between forecasts and actuals, diagnose root causes and recommend corrective actions to improve forecast accuracy.
- Manage sales order administration: receive and enter customer orders into SAP and track delivery status end-to-end.
- Handle customer complaints and contribute to resolutions, implementing corrective measures where necessary.
- Lead supply‑chain optimisation initiatives: map processes, identify pain points, propose improvements and follow through on implementation and tracking.
Qualifications
- Engineering degree or Master's degree in Supply Chain, Logistics, Operations Management or equivalent.
- Proven experience in a forecasting/demand‑planning role, ideally within a SAP and/or Kinaxis environment.
- Advanced analytical proficiency with Excel and Power Query; Python is a strong plus.
- Very strong command of English, both written and spoken.
- Proactive, solution‑oriented mindset with strong client service orientation and excellent interpersonal skills.
- Autonomous, rigorous and comfortable working collaboratively in cross‑functional teams.
Skills
Experience
Mid‑level experience in demand planning, sales order administration or supply chain analysis, with hands‑on use of forecasting methodologies and ERP/planning tools.
Education
Engineering diploma or Master's degree in Supply Chain, Logistics, Industrial Engineering or equivalent.
Workplace
This position is based in Geneva, Geneva, Switzerland.
Benefits
Flexible working time arrangements; high‑quality social benefits and excellent working conditions.
Culture
Rolex cultivates a culture of precision, discretion and continuous improvement, where technical excellence and attention to detail are paramount. The environment rewards long‑term commitment, collaborative problem solving and respect for craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rolex, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Demand Planner», «Forecasting Analyst», «Sales Order Coordinator», «Supply Chain Planning Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.