Roger Dubuis Senior Sales Associate
- Location
- Seniority
- Senior
- Posted
- Mar 16, 2026
About Roger Dubuis
Roger Dubuis is a Geneva-based haute horlogerie maison renowned for technically audacious, avant‑garde timepieces and couture finishing. The brand operates a global network of flagship boutiques and authorised retailers and is recognised for its theatrical product presentation, high craftsmanship standards and a client-centric approach to luxury watchmaking.
Roger Dubuis seeks a Senior Sales Associate in Geneva to cultivate VIP clients and drive boutique sales for its haute horlogerie collections.
Role & Responsibilities
- Drive boutique sales performance by proactively managing and converting high‑value client interactions to achieve and exceed monthly and annual targets.
- Develop, cultivate and maintain a portfolio of high‑net‑worth and repeat clients through personalised clienteling and discreet relationship management.
- Offer authoritative product advice with deep horological knowledge — explain complications, materials and manufacture processes to sophisticated clientele.
- Manage boutique operations including POS transactions, cash handling, stock control, opening/closing procedures and accurate record keeping.
- Coordinate private appointments, trunk shows and client events; collaborate with regional teams on VIP experiences and bespoke requests.
- Execute visual merchandising and window dressing to brand standards, ensuring merchandise presentation reflects seasonal campaigns and launches.
- Liaise with after‑sales and service teams to coordinate repairs, warranties and customer follow‑up, ensuring a seamless client journey.
- Coach and mentor junior sales staff, sharing product knowledge, sales techniques and best practices to elevate overall team performance.
Qualifications
- Proven track record in luxury retail sales with demonstrable success selling watches, jewellery or other premium accessories.
- Excellent commercial acumen and negotiation skills, with a client‑focused, discreet approach suited to high‑net‑worth customers.
- Robust knowledge of mechanical watchmaking; formal horology training or substantial on‑the‑job experience preferred.
- Impeccable personal presentation, professional demeanour and ability to represent a haute horlogerie maison at the highest level.
- Flexible availability to work evenings, weekends and during peak retail periods; authorised to work in Switzerland.
Skills
Experience
Minimum of 4 years' retail experience within luxury watches, jewellery or premium accessories with proven success in building and retaining high‑value client relationships and consistently meeting sales targets.
Education
Secondary education (high school) required; vocational training in sales, retail management or horology preferred.
Workplace
The role is situated in Geneva, Geneva, Switzerland.
Culture
The workplace balances haute craftsmanship with bold, contemporary design sensibilities. Teams operate in a fast‑paced, client‑focused environment where technical mastery, theatrical presentation and entrepreneurial drive are valued. Employees benefit from intensive product education and close collaboration with boutique and regional teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Lead Sales Advisor», «Boutique Sales Specialist», «Senior Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.