Roger Dubuis Sales Associate
- Location
- Costa MesaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 24, 2026
About Roger Dubuis
Roger Dubuis is a Swiss haute horlogerie maison known for bold, technically sophisticated timepieces and theatrical boutique experiences. As part of the Richemont luxury group, the brand combines artisanal watchmaking with avant‑garde design and cultivates a performance-driven, client-focused retail network worldwide.
Sales Associate at Roger Dubuis in Costa Mesa, CA—luxury watch retail role with competitive pay and comprehensive benefits.
Role & Responsibilities
- Achieve boutique monthly and annual sales targets aligned with Roger Dubuis commercial strategy and service excellence standards
- Cultivate and develop a loyal, high-value client network through proactive relationship management
- Deliver exceptional customer service and comprehensive after-sales support to all clients
- Create bespoke experiences tailored to ultra-high-net-worth individuals, ensuring continued brand engagement
- Communicate the Roger Dubuis heritage, quality commitments, and collections with confidence and expertise
- Generate new business opportunities through community participation, in-boutique events, and strategic use of social media platforms
- Maintain and enrich the CRM database with accuracy, manage client communications regarding novelties, events, campaigns, and gifting initiatives
- Uphold boutique presentation standards and ensure proper merchandise maintenance and security
- Adhere to all Maison policies and procedures regarding security, consignments, after-sales services, and valuations
- Participate actively in meetings, inventory cycles, and daily operational requirements
- Support fellow boutique team members during sales and operational activities
- Execute back-of-house functions to ensure seamless boutique operations
- Perform assigned tasks including restocking, display maintenance, and sales accessory follow-up
Qualifications
- Entrepreneurial mindset and ambitious sales orientation
- Team player with strong organizational skills
- Genuine passion for haute horlogerie and ultra-high-net-worth lifestyle
- Demonstrated sensitivity to luxury watch industry dynamics and competitive landscape
- Comfort and experience engaging with international ultra-high-net-worth clientele
- Fluency in English; Mandarin Chinese and Spanish are advantageous
- Bachelor's degree or equivalent preferred
Skills
Experience
Demonstrated experience in luxury retail, hospitality, or high-end client services; prior experience serving affluent or ultra-high-net-worth clientele is strongly preferred. Ability to thrive in a fast-paced environment with strong work ethic and positive demeanor.
Education
Bachelor's degree or equivalent preferred.
Workplace
This position is based in Costa Mesa, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 25 to USD 28 per hour.
Benefits
Medical, dental, and vision coverage; health savings and flexible spending accounts; life insurance and disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off for community service.
Culture
Roger Dubuis blends Swiss watchmaking mastery with theatrical brand expression, creating an energetic, detail-oriented workplace where creativity and technical excellence intersect. The retail environment emphasizes polished client service, teamwork and adherence to rigorous brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Advisor», «Sales Consultant», «Luxury Timepiece Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.