Roger Dubuis Retail & Operations Coordinator
- Location
- Seniority
- Mid-Level
- Posted
- Mar 13, 2026
About Roger Dubuis
Roger Dubuis is a Swiss haute horlogerie maison known for bold, technically sophisticated timepieces and theatrical boutique experiences. As part of the Richemont luxury group, the brand combines artisanal watchmaking with avant‑garde design and cultivates a performance-driven, client-focused retail network worldwide.
Roger Dubuis in Seoul seeks a Retail & Operations Coordinator to oversee boutique operations, inventory and client service.
Role & Responsibilities
- Coordinate day-to-day boutique operations including opening/closing procedures, cash reconciliation and point-of-sale administration.
- Manage inventory processes: stock receiving, cycle counts, reconciliation, and stock transfers between boutiques and central warehouse.
- Serve as primary liaison with regional headquarters and logistics partners to schedule deliveries, returns, and repairs.
- Support clienteling and appointment management, ensuring a seamless in-store experience for VIP and walk-in clients.
- Prepare operational and sales reports, maintain accurate records in CRM and inventory systems, and escalate discrepancies.
- Assist merchandising and visual presentation initiatives to maintain brand standards within the boutique.
- Coordinate boutique staffing logistics, training sessions and ad hoc events or VIP visits.
- Ensure compliance with company procedures, local regulations and luxury retail security protocols.
Qualifications
- Proven ability to manage retail operations with a high degree of accuracy and discretion.
- Exceptional organizational skills and attention to detail in inventory control and administrative tasks.
- Professional client-facing manner with strong hospitality instincts and confidentiality when handling VIP clients.
- Effective communicator with the ability to liaise across functions (sales, logistics, HQ).
- Availability to work flexible hours including weekends and evenings as required by boutique operations.
Skills
Experience
Typically 2–4 years of experience in retail operations, inventory control or boutique administration within luxury retail, watches, jewellery, or premium fashion brands. Prior exposure to high‑net‑worth clientele and multi‑channel store logistics is preferred.
Education
High school diploma required; bachelor's degree in business, retail management, hospitality or a related field preferred.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Culture
Roger Dubuis blends Swiss watchmaking mastery with theatrical brand expression, creating an energetic, detail-oriented workplace where creativity and technical excellence intersect. The retail environment emphasizes polished client service, teamwork and adherence to rigorous brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Specialist», «Boutique Operations Coordinator», «Store Operations Executive», «Retail Logistics Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.