Roger Dubuis Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 20, 2026
About Roger Dubuis
Roger Dubuis is a Swiss haute horlogerie maison known for bold, technically sophisticated timepieces and theatrical boutique experiences. As part of the Richemont luxury group, the brand combines artisanal watchmaking with avant‑garde design and cultivates a performance-driven, client-focused retail network worldwide.
Boutique Manager position at Roger Dubuis, Macau. Lead luxury watch boutique operations, sales, and team performance in this full-time management role.
Role & Responsibilities
- Exceed boutique sales budgets in accordance with brand retail strategy and compliance with group procedures, legal, fiscal, and customs regulations
- Plan and implement monthly management meetings and weekly action plans to drive performance
- Achieve and report on boutique KPIs defined by senior management, with daily and monthly sales reporting
- Oversee commission schemes and incentive structures to maximize team motivation and sales achievement
- Identify and recruit new talent, compose and retain a high-performing team
- Lead by example, demonstrating passion for the brand and deep knowledge of products, mission, and values
- Conduct in-store training, coaching, and daily briefings to develop team capabilities
- Build individual development objectives and coaching plans; conduct one-to-one performance reviews and provide constructive feedback
- Oversee annual review process and assess individual and team performance against objectives
- Maintain exceptional visual merchandising, display standards, and boutique environment in alignment with brand guidelines
- Act as brand ambassador and the face of the boutique in all internal and external interactions
- Build brand and boutique awareness, establish professional relationships with landlords, shopping mall management, and service suppliers
- Actively manage store stock quality and quantity; oversee monthly, quarterly, and annual stocktaking with accuracy controls
- Implement measures to prevent stock discrepancies and weekly coordination with regional head office for replenishments
- Ensure a safe and clean store environment for employees and customers at all times
- Ensure compliance with group retail manual procedures and legal, fiscal, and customs regulations
- Control cash register operations and financial transactions
- Lead client hosting initiatives and ensure personalized, service-excellent client experience
- Strengthen Client Relationship Management mindset within the team and utilize CRM tools to enhance client engagement
- Establish boutique market presence through local events, community outreach, and competitive intelligence
Qualifications
- Proven boutique or retail management experience in luxury sector
- Demonstrated success achieving sales targets and KPIs in retail environments
- Strong track record of building and leading high-performing teams
- Experience with visual merchandising and luxury brand standards
- Proficiency in CRM systems and retail analytics
- Knowledge of inventory management and stock control systems
Skills
Experience
Minimum 3–5 years of retail management experience, ideally in luxury watches, haute horlogerie, or comparable luxury sector. Demonstrated capability in driving sales performance, managing teams in fast-paced retail environments, and implementing brand standards in boutique settings.
Education
Secondary education required; tertiary education in business management, retail management, or hospitality preferred.
Workplace
This position is based in Macau, Macau, China.
Culture
Roger Dubuis blends Swiss watchmaking mastery with theatrical brand expression, creating an energetic, detail-oriented workplace where creativity and technical excellence intersect. The retail environment emphasizes polished client service, teamwork and adherence to rigorous brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Brand Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.